Field Team Executive ( weekend)

Stellar Global is recruiting a Field Team Executive to work with our 3rd party retail teams across the UK and Ireland.  In this role the Field Team Executive will be responsible for supporting the Sage Appliances, Therabody, Electrolux, Oura & Bosch accounts and Product Expert teams for Saturday, Sunday & Monday ( 22.5 hrs per week). This role is mainly a field role in the UK and Ireland, so the ability to travel and stay away from home will be essential. You will be required to work from the London Bridge HQ office for a minimum of 2 Mondays per month. About Stellar: Stellar is a Retail Experience agency, we unlock a brand's potential in retail performance by driving product sales and customer loyalty. We provide the best-in-class service for physical, virtual and hybrid retail experiences for high profile clients, such as Therabody, Samsung, Sage Appliances, Nike and more. We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. At Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude. Key Accountabilities:

Manage staff compliance to aid successful delivery of physical campaigns (aiming for 100% compliance) such as ensure staff check in and out on time each day, communicate illnesses and schedule changes etc

Support with the training of staff across UK & Ireland, visiting staff on a regular basis (minimum 2 weekends per month travelling to stores with occasional overnight stays)

Aid in the onboarding and ongoing training of staff and visit a minimum of 2 store locations each week

Deliver outstanding client service and campaigns to meet their KPIs and deadlines.

Be familiar with up to date account reporting processes (admin) , for example: export reports from Looker Studios and collate data using Microsoft and/or Google products, regular use of software such as Jotform, Deputy and POS systems such as Square

Embrace the Stellar values: Own It, Stay Curios, Be Can Do and Work Smart

Person Specification ( knowledge/experience):

A proven track record of excellent performance and attendance, ideally in retail environment or on the field in a similar role

Excellent communication skills both written and verbal

Good understanding of Microsoft and/or Google products

A motivated, can-do mindset

Frequent travel with overnight stays

Full UK driving licence (desirable)

Access to own car with insurance for business use (desirable)

Able to work in the London Bridge HQ office for a minimum of 2 Mondays per month

What do we offer:

£18k annual salary plus bonus

Part time role, Saturday to Monday

22.5 contracted hours

Working shift: 9am- 5.30pm

Working across clients - Sage, Therabody, Oura, Electrolux and BSH

Hybrid role: 2 days in the office (London Bridge) per month

Travel to sites, occasional overnight stay ( travel expenses will be covered), across UK and Ireland

Medical cash plan - that allows you to claim back money spent on private treatments and appointments (e.g. dentist, diagnostic tests, etc). It also offers additional benefits such as virtual GP appointments, counselling and discounts for gyms

A fun, friendly place to work with regular work events