Field Sourcing Support Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Sourcing Support Specialist in the United States.

This role is essential for ensuring smooth operations across multiple retail locations by managing sourcing inquiries, vendor coordination, and supply needs. The Field Sourcing Support Specialist acts as a central point of contact between field associates, suppliers, and internal teams, ensuring timely resolution of requests and maintaining operational continuity. This position involves handling a variety of sourcing categories including office supplies, toner, shipping, and inventory management. You will leverage strong organizational skills, attention to detail, and customer service expertise to support field locations and contribute to process improvements. The role offers an opportunity to work in a dynamic, collaborative environment while making a direct impact on the efficiency and success of retail operations.

Accountabilities:

·         Manage relationships with office-supply vendors and serve as the primary contact for field requests.

·         Coordinate with vendors overseeing service contracts and monitor fulfillment of agreements.

·         Monitor and respond to sourcing inquiries submitted by retail locations through centralized communication channels.

·         Assist with general sourcing tasks including toner orders, inventory management, and vendor coordination.

·         Act as a subject-matter expert for shipping-related questions, escalations, and tracking needs.

·         Research and resolve escalated issues, providing timely updates to field locations.

·         Maintain accurate documentation and ensure compliance with sourcing processes and service-level expectations.

·         Collaborate with senior support specialists to streamline intake and follow-through of sourcing requests.

Requirements

·         High school diploma or equivalent.

·         Minimum of 2 years’ experience in customer support, field support, or sourcing coordination roles.

·         Strong service orientation with the ability to handle a high volume of inquiries efficiently.

·         Experience managing vendor relationships and navigating contract or service-related questions.

·         Proficiency with Microsoft Office Suite (Excel, Outlook, Word, Teams).

·         Excellent written and verbal communication skills.

·         High attention to detail, strong follow-through, and the ability to manage multiple requests simultaneously.

·         Experience with Salesforce or similar ticketing/CRM systems is a plus.

·         Familiarity with Microsoft Copilot or other AI-support tools is advantageous.

Benefits

·         Competitive hourly pay: $18.41 - $27.64/hr.

·         Comprehensive medical, prescription, and wellness benefits.

·         Retirement savings plan (401(k)) with company matching.

·         Paid time off and holiday leave.

·         Employee assistance programs and virtual fitness center programs.

·         Associate discount programs and additional company-provided perks.

·         Opportunities for professional development and career growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

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