Field Service Technician - NorCal (6 month Temporary Assignment)
TLDR
Provide on-site support for Distribution and Installation Partners, ensuring best-in-class service while conducting diagnostics and training on energy technology systems.
What you will do
- Travel to cover the area of responsibility of our customers.
- Service Enphase (internal) PV and Storage systems in area of the Field Service Technician.
- Schedule customer site visits and coordinate activities between Enphase CS and system owners.
- Perform onsite testing and diagnostics of system performance and behavior
- Complete solar maintenance reports and paperwork
- Complete microinverter maintenance and update Enlighten monitoring system with changes
- Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.
- Run conduit, copper pipe, flex, and pull wire
- Participate in regular safety trainings
- Maintain tool management standards
- Respond to customer needs promptly; Provide appropriate customer service
- Perform other duties as needed or directed
- Commit to OSHA Standard Safety procedures, above all else on jobsites
- Teach and train crew on proper techniques for installation
- Be detail oriented with the ability to review designs and develop a job specific BOS
- Work independently without oversight
- Commit to improving processes and efficiency, while maintaining high workmanship standards
Who you are and what you bring
- 2+ year's experience specific to electrical installations and service
- Commercial or Residential Electrical license desired
- High school diploma or GED or better
- Valid state driver license, insurable, clean DMV REQUIRED
- Effective communication skills; Presentation skills.
- Ability to work/complete/integrate multiple tasks
- Ability to learn various skills associated with tool use for a wide array of home improvement activities
- Detail oriented, accurate and thorough
- Possess positive team spirit and inspire same in co-workers
- Possess integrity and ethics
- Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events
- Ability to follows instructions; respond to management direction
- Exhibit sound and accurate judgment and decision-making abilities
- Time management skills.
- Knowledge of and observance of safety and security procedures
- Proficient in use of Microsoft Word / Excel.
- NABCEP certification – Recommended/highly desirable
- Availability to work outside regular business hours
- Proficiency in reading and implementing plan sets
- Employee must regularly lift and/or move up to 60 pounds of tools, equipment, etc.
- Employee must regularly use hands to finger, handle, or feel; and hands and arms to reach
- Work on roofs, uneven surfaces, involving heights, tight spaces.
- Employee must frequently walk, stand, climb, or balance and stoop, kneel, crouch, or crawl
- Position will ascend/descend ladders
- Employee must use hand and power tools
- Work in high, precarious places; outdoor weather conditions and risk of electrical shock.
- Work may require extended work hours to complete assignments and/or reach goals.
Enphase Energy builds advanced solar and battery systems that provide customers with clean and accessible energy solutions. Targeting homeowners and businesses looking to harness renewable energy, Enphase's unique microinverter technology enhances the safety, reliability, and scalability of solar power systems. Their platform empowers users to generate, consume, and even sell their own energy, making a significant impact on the clean energy landscape.
- Founded
- Founded 2006
- Employees
- 500+ employees
- Industry
- Renewable Electricity