Field Service Technician

Macquarie Park , Australia
full-time

AI overview

As a Field Service Technician, you'll gain hands-on training in diagnosing and servicing office print devices while delivering excellent customer service in a collaborative team environment.

Start Your Tech Career – Full Training Provided | NSW

No prior experience? No problem. If you’re keen to learn and apply yourself, we’ll provide full training and ongoing support. This role is ideal for people who want to build hands‑on skills in technical diagnosis and repair, as well as networking and document handling software/solutions.

About Us

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

As a Field Service Technician, you will install, maintain and service office print devices and related technology. You’ll learn diagnostic and troubleshooting skills for our range of print equipment, networking setups, and document workflow software solutions. You will also be cross trained in additional devices and technology to provide relief support when required. This is a hands-on role where your willingness to learn and apply yourself will be key. You will work collaboratively within a supportive team environment and receive comprehensive training from day one.


Key responsibilities

  • Install, maintain and service office print devices
  • Diagnose and repair hardware and software issues
  • Configure networking and document handling solutions
  • Deliver excellent customer service and build strong relationships
  • Support other service teams during peak periods through cross-training

Requirements

  • Current Australian Driver’s License
  • Valid working rights in Australia
  • Willingness to learn and apply yourself (full training provided)

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Desirable (nice to have - not essential)

  • Technical interest or basic mechanical/electrical aptitude
  • Interest or exposure to networking and document workflow solutions
  • Customer-facing experience (retail, hospitality, service) is desirable but not essential
  • Strong communication and problem-solving skills

If you’re excited to develop technical skills but don’t have experience yet, we want to hear from you. We’ll teach you everything you need.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks and due to the sites you will be working on obtaining and maintaining a valid working with children check.

Benefits

What can KM offer you?
We’re proud to be Certified™ by Great Place To Work®, reflecting the commitment we make to building a positive, inclusive and empowering culture. At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Flexible workplace policies enable our people to balance work and life responsibilities.
  • Paid Parental Leave: Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.

Why Konica Minolta?In a time of ever increasing change, Konica Minolta is dedicated to creating new and shared value through our innovative technology and business solutions. This is underpinned by our commitment to contribute to local communities and a sustainable world.At Konica Minolta, we have the courage to do things differently. As a values based organisation we have cultivated a caring and accountable culture that supports individuals and teams to thrive. Progressive policies make it easy for people, at every stage of their career, to balance work and life commitments.We value the diversity of different backgrounds, thoughts, and approaches as we work to together to address the needs of customers and the challenges of society. Konica Minolta promotes an inclusive environment and is actively seeking to fulfil targets of our Gender Equality Strategy to create greater balance in our workplace. Life at Konica Minolta?Konica Minolta offers a diversity of roles and experiences; whether you are a service technician, or in sales, marketing, customer service or leadership, you will participate in a high-performing environment driven to deliver the best results for our customers.We pride ourselves on building a corporate ecosystem where personal development flourishes, teams are truly collaborative, culture is inclusive, success is celebrated, innovation is encouraged and compassion is the norm rather than the exception.We offer: Industry-leading workplace flexibility arrangements; Bespoke leadership development and mentoring; Opportunities to network at industry events with peers and thought leaders; and Access to pre-tax workplace giving, volunteer leave and company sponsored community events. Our culture and life at Konica Minolta is yours to shape.

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