Field Sales Specialist - Port Elizabeth

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

So, what will you do? 

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Port Elizabeth and the surrounding areas.

Trade Areas:

Grahamstown, Peddie, Port Alfred , Alexandria, Addo , Kirkwood,  Paterson,  Alicedale, IBhayi ,Veeplaas , Uitenhage,  Despatch,  Motherwell,  Wells Estate , KwaNobuhle,  Thornhill,  Jeffreys bay,  Humansdorp , Hankey, Porth Elizabeth,  New Brighton, Soweto on Sea , St Francis Bay, Tstitsikama , Joubrtina,  Kareedouw,  Kenton on sea , Graaf Reinet, Jansenville,  Cradock.

In addition to the above, you will: 

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients         
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business                     
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

• Completed Matric/Grade 12

Deal Breakers: 

• Minimum 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.                            
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.            
• FICA training advantageous.                                                               
• Valid driver’s license and own reliable transport is essential.

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships. 
• Advanced knowledge of Sales funnel & pipeline management.

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

Stay Sharp!
Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:

Apply the iK way:
Go via our Careers page or verified platforms (Smart Recruiters).
We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.
If something feels off, pause and confirm the role on our site before responding.

Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.