Role: Field Network Engineer

Location: Singapore

We are partnering with a leading telecom client to hire a Field Network Engineer as part ofEnterprise Field Operation Team plays a key role in supporting enterprise services and are responsible in link testing, installation, testing and maintaining equipment’s such as routers, switches, convertors and Telecommunication equipment’s for the enterprise services.

Responsibilities:

To support field activities both on-site & off-site, such as configuration & installation, equipment management, also submission of site access requests, assignment of orders to engineers or vendors.
Liaise with stakeholders (PM, AM, Teir3, vendors etc ) to support link testing & activation and ensure end-to-end connectivity.
Configure routing protocols (e.g. OSPF, BGP, static routes) on routers as per network design.
Conduct acceptance tests: RFC2544, BER tests, OTDR tests, signal level measurements, ping/trace tests
Validation circuit design with test result to determine compliance with the design/contract specifications
Document test results and sign off with customer/operations.
Troubleshoot service outages across transmission layers (L1/L2) and IP/MPLS layers (L3).
Diagnose hardware faults in routers, switches, fiber, power units, and transmission nodes.
Restore degraded links or alarms (LOS, LOF, AIS, low signal, link flap).
Liase with NOC or vendor when required.
Tracking of order closure & status
Prepare site reports, installation logs, maintenance checklists.
Update CPE inventory records in system
Record fault history and recommendations.
Verification of vendor’s claims

Requirements

Degree/Diploma/ITE holder in Computer Science, Electrical / Electronic Engineering, Telecommunication Engineering
At least 1-2 years of experience in supporting enterprise network
Experience in configuring routers /firewall/switches/convertors
Ability in performing 24x7 standby duties
Possess a Class 3 driving Licenses is essential
Strong communications skills with stakeholders at all levels
Basic soft skills in Microsoft office
Fresh Graduates are welcome to apply.
Must be physically based in Singapore and holding Singaporean or Singapore Permanent Resident status as this role will work with Government projects