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Delta Electronics

Field Application Engineer – EC Fan Solutions (on-site)

Hoofddorp , Netherlands
full-time

AI overview

Act as a technical bridge among customers, sales, and R&D, driving design success and managing RMA feedback for EC fan and thermal management solutions.

Join our HPAM team to support EC fan and thermal management solutions across HVAC and data center applications in Hoofddorp office. You will act as the technical bridge between customers, sales, and R&D — driving design-in success, ensuring smooth validation, managing RMA feedback, and enabling product excellence from concept to mass production.

Key Responsibilities

  • Technical Support: Act as product expert for EC fan electronics, motor control, firmware interface (PWM, 0–10V, Modbus, etc.), and system-level troubleshooting.
  • Design-in & Integration: Support customers throughout the full design cycle — from concept evaluation to mass production — ensuring EC fan electrical, control, and thermal performance meets system requirements.
  • RMA Management: Lead RMA case analysis for EC fans; on-site trouble shooting and problem analysis; identify root causes (hardware / firmware / system interaction), issue technical reports, and coordinate with factory quality and R&D for closure.
  • Customer Interface: Join sales for customer meetings, technical presentations, and training. Translate customer requirements into clear technical solutions.
  • Feedback & Roadmap: Capture VOC/VOE from customers; work with Product Marketing and R&D to align future roadmap and regional compliance (ErP, CE, UL, etc.).
  • Bachelor’s or Master’s degree in Electrical, Electronic Engineering, with software/firmware understanding (control logic, communication interface).
  • At least 3–5 years of FAE, application, or technical support experience in fan, motor drive, or power electronics industries.
  • Hands-on knowledge of EC motor control and communication protocols (PWM, 0–10V, Modbus, CAN).
  • Familiar with HVAC and data center system applications and related standards (ErP, EMC, IP, safety) will be pluse lots
  • Strong analytical, problem-solving, and customer-facing communication skills.
  • Fluent in English; Mandarin will be a plus.
  • Open to 30-40% traveling
Delta Electronics

Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market. Together with our 80.000 colleagues worldwide, we believe in technology and collaboration and provide innovative and energy-efficient solutions.   

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