FC Program Manager - Operational Compliance

Our Opportunity:

Chewy is seeking a highly motivated, goal-oriented, dedicated Operational Compliance Program Manager to join our exciting and fast-paced team. Our team is growing and if you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match! This person will be someone who enjoys a fast pace environment and problem solving.  As a Chewtopian you will get to work side by side with hard-working, passionate, and highly motivated entrepreneurs and will be actively involved in many aspects of building the business and will not be limited by the small-minded bureaucracy typically found in larger companies. We are looking for someone who has the personality, passion, excitement and aim to succeed!

What You’ll Do:

• Work with leaders all fulfillment centers, pharmacies, and the corporate offices to ensure that compliance is being met in regards to operational compliance and SOX Compliance.
• Implement and modify processes to reduce risk specific to compliance and regulation of SOX.
• Partner with various stakeholders in the business to inspire change and communicate findings
• Develop and perform compliance audits across the FC and Pharmacy networks.
• Ensure Document Control and Record Keeping are taking place around SOX requirements.
• Work with partners to create remediation plans for any audit findings.
• Assess risk as the Supply Chain Network grows, fulfillment centers continue to open, hiring increases, and the product selection continues to increase
• Partner with site leaders at each of the FC's and regional quality team to drive compliance, training, awareness and change at the hourly Team Member level
• Create and conduct trainings to improve compliance, raise awareness, and improve engagement around SOX with the FCs and pharmacies.
• Work with tech and WMS teams to communicate needs for compliance in certain processes within operations
• Create and implement metrics and data points that communicate efforts and results within the network

What You’ll Need:

• A Bachelor’s or an equivalent degree or equivalent experience.
• Previous experience in Inventory Control or Internal Audit is a plus.
• Knowledge of SOX regulations
• Willing to travel approximately 25% of time
• Ability to prioritize competing priorities with tight deadlines
• Strong quantitative and analytical skills required
• Excitement for working in a start-up environment with high level of ambiguity and change
• Metrics driven mindset
• Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
• Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership
• Proven ability to quickly adapt and drive the right results using data
• Highest levels of integrity and ethics
• Strong working knowledge of Microsoft Word, Excel and Powerpoint
• Ability to work in both a team environment as well as independently, sometimes in ambiguous situations.
• Ability to handle a fast-paced, changing environment workplace

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.