FBS Document Specialist II

TLDR

Transform static documents into searchable digital assets while ensuring accuracy and supporting automated workflows for over 20 business units.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

The Document Imaging function enables the digitization of Paper documents through scanning technologies, converting them into electronic (such as PDFs or TIFF files). These digital images are then stored in a document management system or enterprise content management system, where they can be indexed, searched, retrieved and  shared efficiently. Some of the Key components include Scanning, Image Processing, Optical Character Recognition (OCR), Indexing and Storage. We currently provide this service to over 20 different Business Units requiring a broad understanding of each process and how their Business Unit functions.

Document Specialist I role transforms scanned images from static files into searchable, categorized digital assets by attaching key identifiers and attributes. This step is crucial for locating documents quickly and supporting automated workflows. Key functions include

  • Metadata assignment – Adds key information to each document (e.g. document type, policy number, Insured name, etc)
  • Manual Indexing – User reviews the scanned image and manually enters relevant indexing fields

Index Validation – includes data verifications to ensure accuracy and completeness of indexed fields

Requirements

Total Work Experience : Minimum Required: 1-3

English Proficiency : Fluent

Other Critical Skills

10 Key - Intermediate
Typing - Intermediate

Benefits

Competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Pension Plan
  8. Paid Time Off
  9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

Benefits

Health Insurance

Private Health Insurance

Other Benefit

Pension Plan

Paid Time Off

Capgemini empowers organizations to transform and manage their businesses by leveraging technology. Serving a global clientele, the company offers a comprehensive range of consulting, technology services, and digital transformation solutions, from strategy and design to operations, ensuring that businesses thrive in an increasingly digital and competitive landscape.

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