FBS Distribution Hub Leader

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. 

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results. 

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits. 

What to expect on your journey with us: 

• A solid and innovative company with a strong market presence 

• A dynamic, diverse, and multicultural work environment 

• Leaders with deep market knowledge and strategic vision 

• Continuous learning and development 

The Distribution Hub Leader is responsible for contributing to business strategy, integrating into the BU senior leadership team, leading initiatives at a senior level, measuring and exceeding key performance outcomes, tracking plans vs. actuals and roadmap planning and mitigating issues at an early stage. This position focuses on enhancing collaboration, process improvement, and skill development within specific functions across Farmers’ Lines of Business (LOBs). This senior role proves subject matter expertise, identifying skill gaps, facilitating mentorship, conducting performance reviews, and promoting knowledge-sharing among team members. Business Hub Leaders play a key role in recruiting, assessing and hiring top talent and ensuring new hires integrate smoothly into the team, while empowering members to make decisions within their delegated authority. Distribution Hub Leaders interact closely with HR Business Partners to create job descriptions and understand demand.

Main Responsibilities:

• Strategy Implementation and execution: As a Senior Leader and member of the Line of Business Leadership Team, this role is responsible for participating and implementing the LOB business strategy.
• Subject-Matter Expertise: Provide subject matter expertise to Farmers LOBs in their functional area, staying up to date with best practices, technologies, and market trends.
• Data Analytics Strategy: Develop and implement data analytics strategies to improve operational efficiency, identify trends, and make data-driven decisions. 
• Operational Strategy: Leverage technology to improve operational efficiency, improve prospect quality, and increase gross written premium for Farmers and Farmers Agents. 
• Domain Expertise and Talent Development: Prioritize domain expertise and knowledge-sharing within their craft, ensuring consistency and best practices across organization, fostering a culture of high performance and continuous improvement, and establishing clear career paths and development plans for team members.
• Knowledge Sharing: Promote knowledge sharing and exchange within team members, ensuring best practices are shared and implemented across different areas and departments.
• Skill Development and Mentorship: Identify skill development needs, areas of improvement, and skill gaps within team members, and facilitate mentorship and learning opportunities to improve their skills.
• Performance Management: Lead by example, conduct performance reviews in partnership with Farmers managers, provide constructive feedback, and help hub members grow their careers.
• Collaboration and Communication: Foster collaboration and communication between members of different departments within their allocated teams.
• Recruitment: Act as a “talent magnet” in the markets, universities, and internally. Hub Leaders play a critical role in recruiting for positions within their job families and areas of expertise, assessing technical and domain-specific skills.
• Integration of New Hires: Ensure that new hires are seamlessly integrated into the team and culture.
• Empowerment: Empower team members to self-organize and make decisions within specific delegation of authority.

Requirements

• Proven experience in senior leadership roles, preferably within a similar industry.
• Strong domain-specific skills relevant to the Business Unit.
• Demonstrated ability to recruit, assess, and hire top talent.
• Experience in leading initiatives and assignments at a senior level.
• Ability to contribute meaningfully to business strategies and roadmap planning.
• Strong performance management skills, including conducting performance reviews and providing constructive feedback.
• Excellent communication and collaboration skills.
• Ability to foster a culture of high performance and continuous improvement.
• Experience in promoting knowledge sharing and best practices.
• Proven track record of integrating new hires and building strong team cultures.
• Ability to empower team members and delegate authority effectively.
• Insurance (P&C/Personal Lines) background experience is required
• Fluent in English

Benefits

This position comes with a competitive compensation and benefits package. 

1. A competitive salary and performance-based bonuses. 
2. Comprehensive benefits package. 
3. Flexible work arrangements (remote and/or office-based). 
4. You will also enjoy a dynamic and inclusive work culture within a globally renowned group. 
5. Private Health Insurance. 
6. Paid Time Off. 
7. Training & Development opportunities in partnership with renowned companies.