FBS Director of Business Transformation

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

This role will function as a Business Transformation Director. The ideal candidate will have the experience and skills outlined below:

Responsibilities:

• Builds and maintains collaborative relationships with key project stakeholders.
• Acts as liaison between business and IT.
• Collaborates with all stakeholders, including risk, compliance, HR, claims, operations, and other lines of business to promote value streams and break down silos to ensure the right business outcomes.
• Anticipates organizational needs and partners with business leaders to develop solutions.
• Challenges leaders across business units in their assumptions about processes and scope to secure desired outcome.
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
• Understands customers’ objectives, processes, and products in order to make educated recommendations.
• Leads users in building a business case including cost, benefit analysis, risk assessment, and development of a high-level plan.
• Communicates to project stakeholders how functional design may impact downstream data sources as well as change management efforts.
• Oversees and leads business requirement gathering and analysis through business modeling.
• Leads the strategic narrative of the initiative and scope throughout the lifetime of the project.
• Coordinate across business leaders to create executive presentations to secure steer, approval, and awareness.
• Accelerates cross-functional approach on gathering detailed business requirements by leading workshops with stakeholders and project managers.
• Identifies interconnectivity between projects and their inputs and manages the stakeholders to optimize outputs.
• Performs quality review checks on project deliverables.
• Leads the business requirements and the Strategy Execution Team (SET) best practices syndication across the organization.

Requirements

• Bachelor's degree preferred.
• Insurance experience required, including Claims operations and Project Management experience.
• Extensive exposure to the Claims systems, processes and procedures.
• Project Management Professional (PMP) preferred.
• SAFE/Agile Certification preferred.

Benefits

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally reknowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/