Family Support Specialist

Family Support Specialist – Empower Families, Make a Difference!

• Based in Kingston, on the lands of the Ngunnawal & Ngambri Peoples + Hybrid working conditions 
• Full-time, max-term until March 2027
• $80,000 pro rata + 12% Super + Generous Salary Packaging benefits of up to $18,550    

Are you passionate about supporting families of children with disabilities and developmental delays? At Each, we’re looking for a Family Support Specialist to help families navigate the NDIS and maximise the support available for their child’s growth and development.

About The Program
Through the Early Childhood Approach (ECA) program, we support families by:

• Understanding children's development and unique needs
• Finding the right support services for children
• Equipping families with skills to support children's growth
• Connecting families with local community resources

Your role, your impact

• Provide ongoing check-ins and plan reassessments to ensure families receive the right support.
• Empower families to confidently manage and implement their child’s NDIS plan.
• Help set and review individualised goals based on family priorities.
• Maintain accurate records, complete administrative tasks, and use IT systems effectively.
• Offer compassionate guidance during challenging conversations.

Who we're looking for

• Exceptional customer service and a family-centred approach.
• Strong communication skills to simplify complex information.
• Experience in early childhood education, administration, or customer service.
• Knowledge of the NDIS and a passion for supporting families.
• Tech-savvy with the ability to use online systems and telehealth tools.

What's in it for you
At Each you’ll be supported to be your best.  We provide:  

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety 
• Supportive & inclusive culture – Work with like-minded colleagues and leaders who 
• genuinely care.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per 
• year) plus an extra $2,650 tax-free for meals and entertainment. 
• Free, confidential support – Our Employee Assistance Program is available for you and 
• your family.
• Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers).
• Make a Real Impact – Guide families through the NDIS, ensuring their child’s goals and needs are met.
• Build Strong Connections – Develop trusted relationships with families, service providers, and the community.
• Supportive Team – Work alongside dedicated professionals committed to inclusion and positive outcomes.

Next steps 
To view the full Position Description, please click here or visit the Each careers page at each.com.au, navigate to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’, and search for this position. For further information about the position, please contact Merin O'Gorman (Early Childhood Approach Regional Lead) at [email protected]

Applications close Sunday 7th December 2025
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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