Facilities Supervisor

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

About You and The Role  

As a Facilities Supervisor, you will play a hands-on role in maintaining the site, ensuring daily facility operations run smoothly, and supporting the comfort and mobility of staff and visitors. You will actively perform facility checks, minor maintenance, and workspace organization. In addition to your operational tasks, you will oversee the drivers, coordinate staff and service movements, manage visitor accommodation, and ensure a comfortable, safe, and well-maintained environment for everyone at the nest. You will also support people leadership through task-level coordination, providing feedback, participating in hiring, conducting informal one-on-ones, and contributing to performance snapshots.

This position will be based in Awasi, Kenya.

What You'll Do

• Develop and execute proactive facilities strategies that align with operational growth plans; this includes forecasting infrastructure needs, planning maintenance schedules, and collaborating cross-functionally with operations, safety, and engineering teams to ensure the nest remains fully functional, scalable, and compliant with quality and safety standards.
• Perform daily facility checks, monitor infrastructure (power, water, workspace), and ensure site readiness.
• Oversee site cleanliness, minor maintenance tasks, and workspace organization.
• Coordinate driver schedules and manage vehicle availability to support staff and service movements.
• Organize and monitor transportation logistics for staff, visitors, and essential services.
• Manage house accommodation arrangements for visiting staff and ensure a comfortable stay.
• Supervise support staff and drivers, providing task-level guidance and daily operational support.
• Participate in the hiring and onboarding of drivers and support staff.
• Conduct regular one-on-ones, offer on-the-job coaching, and contribute to performance snapshots.
• Quickly address and escalate facility, transportation, or comfort-related issues to the Nest Operations Lead.
• Support safety initiatives and ensure the entire facility complies with health, safety, and operational standards.

What You'll Bring 

• A practical, hands-on facilities professional with experience in site operations, workplace services, and driver or logistics coordination.
• Comfortable balancing daily operational work with light leadership responsibilities, including managing driver schedules, coordinating transport, and supervising support staff.
• Organized and responsive: You can effectively plan and manage staff and service movements while quickly resolving site-related issues.
• You uphold site safety standards, maintain clean and functional workspaces, and proactively manage facility risks.
• You ensure that visitor accommodations and general on-site experiences are welcoming, comfortable, and well-organized.
• You provide real-time coaching, conduct one-on-ones, participate in hiring, and contribute to team performance snapshots.

What Else You Need to Know