Facilities Manager & Executive Assistant

About the Role

Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint is building the critical infrastructure that powers these transactions, helping the world’s leading banks, lenders, and capital providers move with greater speed, trust, and transparency.

We’re looking for a Facilities Manager & Executive Assistant to own the day-to-day operations of our three offices and provide focused support to our CEO. The majority of this role is facilities and office management: you’ll be the primary point of contact for landlords and vendors, coordinate on-the-ground support via part-time staff, and make sure each space is safe, functional, and well-stocked.

Based in New York and in-person in our NY office, you’ll oversee all locations, standardize how our offices run, and create a welcoming, efficient environment for employees and candidates. You’ll also support the CEO with calendar, travel, and key logistics so they can focus on the highest-impact work.

Who Will Love This Job

• Someone who treats the office like a product — you care deeply about how spaces look, feel, and function for the people using them
• A detail-oriented operator who can juggle landlord relationships, vendor coordination, and on-site issues without dropping balls
• A natural host who enjoys welcoming employees and candidates, setting up desks, and making the office feel warm and professional
• A calm, organized partner to a busy CEO — you’re comfortable managing a complex calendar and sensitive information
• A hands-on problem solver who’s just as willing to roll up their sleeves for a quick fix as they are to run point on a longer-term facilities project
  
  

What You’ll Do

• Own facilities and office operations across three offices, based in-person in NYC while overseeing the other locations remotely
• Serve as primary point of contact for landlords, building management, and key vendors; coordinate maintenance, repairs, and regular services
• Work with part-time on-site staff to keep kitchens stocked, common areas tidy, and office tasks handled consistently
• Manage core office services (mail, packages, supplies, equipment, access/badges) and keep basic A/V and workstations functional
• Partner with People/HR to set up new hires at their desks and ensure their first day in the office feels smooth and welcoming
• Help plan and execute New York office events (team lunches, happy hours, onsite days) and ensure the space is set up appropriately
• Own the in-office candidate experience in NY — greet candidates, manage room logistics, and represent Setpoint professionally
• Serve as Executive Assistant to the CEO and other executives, managing their calendar, scheduling and prioritizing meetings, and arranging travel
• Process CEO expenses and support prep for key meetings by organizing agendas, materials, and follow-ups

You Should Have

• 4-6 years of experience in facilities/office management, operations, executive support, or a similar role in a fast-paced environment
• Demonstrated experience working directly with landlords, building management, and vendors to keep offices running smoothly
• Experience coordinating or overseeing multiple locations is a strong plus
• Prior experience supporting a CEO or other C-level executive (calendar, travel, logistics)
• Strong organizational skills and follow-through — you keep spaces, processes, and schedules tidy and under control
• Excellent written and verbal communication skills; clear, concise, and professional with internal and external stakeholders
• Comfort with tools like Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) and Slack; familiarity with simple task tools (Notion, Asana, etc.)
• High ownership, low ego, and sound judgment — you’re willing to handle whatever is needed to keep the office and CEO running smoothly

About Setpoint Capital