Facilities Manager

Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose. The Facilities Manager is responsible for maintaining, planning, managing service contracts, and budgeting for the Bouldering Project - Tempe facility. The Facilities Manager is responsible for both the first impressions of our space and the long-term satisfaction with the built environment, as an extension of the Bouldering Project brand. Additionally, the Facilities Manager is responsible for the HVAC systems, electrical, mechanical, padding, climbing walls, floor and wall surfaces, IAQ, and a specific attention toward emergency management and staff safety. Closely monitoring budgets and effectively communicating with local team General Managers, the Facilities Manager is both an integral part of the team at the gym level, as well as a service provider who strives for excellently maintained spaces. Facilities management at the Bouldering Project facilities is a process of project planning and execution; kind, open, and thorough communication, intricate task management and prioritization; and the maintenance of the environments that hold and inspire the communities of a Bouldering Project gym. Operations and Maintenance

Maintain up-to-the-minute knowledge of the condition of the facilities under your watch. 

Actively seek ways to reduce reactive and preventive maintenance turnaround times. 

Coordinate the workflow and prioritization of maintenance tasks to optimize customer-facing experience and safety. 

Balance the maintenance, repair, and improvements of the facilities 

Actively attend to demand maintenance and preventative maintenance via a controlled facilities inventory 

Take a hands-on, leadership approach to completing and teaching complex maintenance tasks outside of the scope or knowledge of facilities employees 

Manage the outsourcing of maintenance tasks beyond the scope of the facilities department, adhering to prudent contract identification and execution

Effectively negotiate, maintain, update, and monitor service agreements and contracts for services 

Budget Management

Develop and maintain a comprehensive understanding of expected budgets for maintenance and capital project spending, predicting and planning projects in coordination with BP Central Facilities for multiple years in the future.

Coordinate expenses and cost control strategies across multiple budget lines in collaboration with the General Manager.

Project Management

Develop business use case proposals for potential improvements and large-scale facility solutions to drive innovation and enhance operational efficiency. 

Successfully execute multi-stage facility improvement projects focusing on clear and prompt communication with relevant stakeholders and coordination and collaboration with other departments and contractors.

Coordinate Facilities team members, balancing a facility's demand, preventive, and project needs. 

Emergency Management

Lead local facilities in adherence to the BP Health and Safety Program 

Demonstrate safe work practices across all scenarios, modeling a practice for all staff 

Support the GM, who will act as an incident commander in emergency situations 

Lead the safety committee at the assigned facility 

Staff Management, Communication, and Customer Service

Regularly meet with General Managers and the Central Facilities Manager to assess facility needs, presence, maintenance plans, budget management, capital expenditures, and contracts. 

Maintain high customer consideration and care in attending to facility needs. 

Regularly engage in a review process with the General Manager and Facilities Technician staff.

Manage the energy, culture, and efficiency of the facilities staff, individually and in collaboration with the local gym staff community. 

Be engaged and involved in the local gym staff community at multiple locations with a focus on developing professional relationships and identifying potential opportunities for the Facilities Department to meet staff needs. 

Other Duties

Coordinate, collaborate, and execute facilities-related needs for major and minor events across assigned facilities 

Must be able to lift up to 50 lbs 

Must be willing to climb ladders up to and above 20’ 

Other duties as assigned by the GM or the Director of Facilities Management

Contribute to, or own, the supply ordering process

Qualifications

2-3 years Facilities Management experience 

2-3 years of proven staff management 

Ideal candidate will have experience in hands on assessment, diagnosis, and repair of technical, mechanical, and built environment assets as well as a robust experience in the project management field 

Collaborates well with co-workers and departments 

Highly organized with proven ability to prioritize and multitask 

Passion for facilities related technology, processes, and procedures 

Self-Starter, motivated, closer 

Facilities Management Certification or relevant Bachelor's Degree preferred

Expectations

It is imperative to maintain excitement about the culture and community around bouldering and movement at Bouldering Project. BP is a community-oriented company and strives to lead by example through making our offerings accessible to all. BP believes safety is first, quality supersedes quantity, and all are welcome. We expect leaders to embody these values.

Working Conditions

Many duties require the availability to work a flexible schedule based on business needs and events, including possible evenings and weekends. Duties often occur before and after regular business hours.