Facilities Management Coordinator

Our client is an established Australian provider of facilities management and repair services for commercial and industrial properties. With operations nationwide, the company specialises in ensuring safety, compliance, and seamless maintenance coordination across a wide range of sites, including commercial buildings, factories, and service stations.

They are now looking to hire a Facilities Management Coordinator to play a key role in coordinating maintenance and facilities management tasks for commercial and industrial properties.

Job Responsibilities:

• Serve as the primary point of contact for client maintenance requests.
• Respond promptly to inquiries via phone and email.
• Coordinate maintenance tasks between clients and contractors.
• Gather detailed scope information and accurately relay requirements.
• Allocate work orders to appropriate contractors in a timely manner.
• Provide progress updates to clients, contractors, and internal teams.
• Maintain accurate records of maintenance requests and project updates.
• Onboard new clients and contractors, ensuring all required information is recorded.
• Monitor dashboards and compliance data, following up where required.
• Maintain strong focus on client satisfaction and professional communication.

Requirements

• Must hold a Bachelor’s degree
• Strong English communication skills (equivalent to IELTS 6 band or above)
• Experience in facilities management, building maintenance, or related field (preferred)
• Strong organisational and time-management skills
• Ability to manage multiple tasks and prioritise effectively
• Problem-solving mindset and ability to work under pressure
• Intermediate to advanced skills in MS Office
• Experience with Xero and/or ClickUp (advantageous)
• High attention to detail and proactive approach

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)