External Workforce Area Lead (HR, Administration)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

We are looking for a proactive, detail-oriented, and highly organized External Workforce Area Lead to join our team. In this role, you will take ownership of external workforce operations, leading the day-to-day delivery and ensuring smooth collaboration with both internal stakeholders and external vendors.

Your responsibilities will include:

• Lead, motivate, and train a small team, ensuring effective delegation and performance management.

• Take ownership of external workforce lifecycle processes, including onboarding, compliance checks, contract preparation, and offboarding.
• Oversee the preparation and management of contract documentation (service contracts, purchase orders, statements of work, amendments).
• Ensure accuracy and compliance in data, contracts, and reporting, maintaining high attention to detail across all workforce records.
• Act as a point of contact and communication bridge between HR, Legal, Finance, and external partners (e.g., Employers of Record).
• Document and improve processes, drafting clear procedures that can be followed consistently by the team and stakeholders.
• Monitor, analyze, and report on workforce metrics to support operational decision-making.
• Contribute to process improvement and efficiency initiatives, using modern HR tools and digital platforms.

Requirements

• 5+ years of experience in workforce management, HR operations, vendor management, or similar operational roles.

• Experience leading and training teams, ideally in a remote setup.
• Strong understanding of B2B frameworks, with proven experience managing external vendors, contractors, and service providers.
• Solid hands-on experience with external workforce administration: onboarding, compliance, contracts, and offboarding.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and spot inconsistencies.
• Proficiency in documenting processes and ensuring adherence to established procedures.
• Strong IT proficiency (Microsoft Office Suite; HR or contract management systems is a plus).
• Fluency in English (written and spoken) is required; German or other additional languages are a plus.
• Previous experience in a multinational or matrix organization is highly valued.
• Background in process improvement and/or project management is an advantage.

• Candidates must provide a criminal record extract that is no more than three months old.

Benefits

• Flexible working conditions

• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment

Is IT in your DNA?