Create enjoyable guest experiences while managing daily operations and ensuring smooth sales and events at Samsung KX, a vibrant retail experience space.
We are looking for a driven Experience Specialists (Sales advisor) with a passion for people and technology to join our amazing team at Samsung KX. Samsung KX was launched, in collaboration with Stellar Global, in 2019.
Based in Kings Cross, London, Samsung KX is their impressive flagship European brand experience space and Stellar is responsible for managing and developing its exceptional people. Designed to give guests the ultimate immersive brand experience, Samsung KX is a place where people are invited to discover, interact with and learn new skills in a dynamic environment through a range of workshops, events and performances together with local community partners.
As an Experience Specialist you are responsible for the day to day business at the space. Whether it's welcoming guests at reception or answering questions about the latest Samsung products from customers before they move on to purchase, you are the go-to person for everything that goes on in the space. You strive to create a great, enjoyable experience for every guest that walks through our doors, while ensuring sales are being made and events run smoothly. You are comfortable speaking in front of crowds and are capable of giving tours and can handle unexpected challenges thrown your way.
You will get to work at an exciting space that truly feels like it was transported from the future and work in a team of talented individuals who all work toward the common goal of making Samsung KX a place customers love to visit and return to.
About Stellar Global
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
What are we looking for:
A positive mentality and a drive to succeed
Experience in retail is preferred
A keen interest in technology
Someone who is customer oriented and takes a consultative approach to selling
A team-player who loves sharing their passion with others
A fully flexible person to work with us 5 days a week ( 37.5 hrs contract)
What we offer:
£27 007 annual salary
Samsung work phone
Discount at Samsung members only website
21 days annual leave + Bank Holidays (and 1 extra day following the completion of 1 year of service)
Health cash plan via Medicash
Cycle to work scheme
Great staff benefits such as bonus and generous commission
Perks & BenefitsExtracted with AI
Health Insurance:
Health cash plan via Medicash
Other Benefit:
Cycle to work scheme
Paid Time Off:
21 days annual leave + Bank Holidays (and 1 extra day following the completion of 1 year of service)
Stellar is an open source, decentralized protocol for digital currency to fiat money transfers which allows cross-border transactions between any pair of currencies.
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