Designation - Executive / Senior Executive - Learning and Development
Function - Human Resource
Location - Mumbai - (Goregaon )
Qualification - Any Graduate
Experience - 1- 3 years
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017
through a joint venture between Pest Control India and Rentokil, it operates across 300 locations,
aiming to set new standards in customer service. The company focuses on industry-leading operations
through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its
market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
We are seeking a creative and analytical L&D Content Researcher & Designer for the
development of our internal skill-building ecosystem. This role focuses on identifying critical
business skill gaps, researching industry-best practices, and designing engaging, high-impact
learning content (both digital and instructor-led) to upskill our workforce.
1. Content Research & Training Needs Analysis (TNA)
● Identify Skill Gaps: Conducting Training Needs Analysis (TNA) and identify technical and
● Curriculum Research: Research global industry trends, competitor benchmarks, and modern
learning methodologies to ensure our training content is current and competitive.
2. Instructional Design & Content Creation
● Content Development: Design and develop comprehensive training assets, including
e-learning modules, video scripts, slide decks, infographics.
● Micro-Learning: Create "bite-sized" learning content (videos, one-pagers) for skill
● Visual Design: Ensure all training materials are visually appealing, branded, and user-friendly.
Required Skills & Qualifications
- Proficiency in E-learning tools (e.g., Vyond, Canva, Slides).
- Understanding of Adult Learning Principles.
● Create and distribute internal communications related to training.
● Align with business requirement to design relevant and effective content.
● Ensuring content quality and effectiveness.
● Meeting deadlines for closing training requests
● Successful identification of training needs (TNA) and deployment of targeted solutions that
● Providing actionable insights on learner behavior, assessment scores, and training ROI.
● Enhancing learning and development through innovative activities
● Implementing strategies to measure and improve employee satisfaction
● Promoting a culture of continuous learning and skill development within the organization
Competencies (Skills essential to the role):
● A minimum of 1-3 years of relevant or equivalent experience, preferably in facilitating trainings,
Customer Service programs, etc.
● Adequate knowledge of learning management systems/E-learning platforms is preferred
● Ability to gather data, compile information, analyse data, and prepare reports using MS Excel
● Strong communication skills, with proficiency in English
● The ability to interact with a range of personalities and styles, to establish effective
relationships at all levels of the organization
Educational Qualification / Other Requirement:
● Flexible to travel (not extensively)
Role Type / Key working relationships:
What can you expect from RPCI?
➔ Our values lie at the core of our mission and vision. We believe that it’s our people who
make our company what it is. We believe in:
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming
to people of all backgrounds.
Interested Candidates can share resume on below mentioned email
Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
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