Ninja Van
Executive, Sales (Field Sales) - East Coast
TLDR
Develop and win customer opportunities while managing a diverse portfolio, strengthening client relationships, and collaborating with internal teams to deliver exceptional service.
Job descriptions
- To develop and aggressively win new customer opportunities.
- To manage a portfolio of customers and potential customers via personal sales visits and using face to face contact to provide a ‘personalized service’.
- To build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- To prepare weekly updates on pipelines and target achievements, review of opportunities and business plans.
- To provide regular updates and resolution on business challenges, customer satisfaction and account receivables.
- To work closely with internal stakeholders to ensure cross-functional collaboration while ensuring that high quality of service is delivered.
- To act as the customers’ main point of contact, by liaising closely with relevant departments within Ninja van to ensure that their queries, problems or issues are dealt appropriately.
- To ensure co-operation with other members of the sales team and throughout the sales force.
- To implement and execute sales activities to achieve target budgets and maximize growth within the existing customer base.
- To conduct presentations of products and present customized offers to customers.
- To analyze and monitor customer data to measure success and identify fluctuations/trends to decide on the relevant actions to be taken.
- To maintain customer business information and update business activities in CRM system.
- To do other tasks given by a superior from time-to-time.
Requirements
- Bachelor’s degree in any relevant discipline.
- At least 3 years of working experience in Sales field.
- Experience in the logistics or e-commerce industry is preferred.
- Proficient in written and spoken English and Bahasa.
- Result and customer oriented.
- Problem-solving skills.
- Able to adapt to changing business dynamics and varying customers’ needs.
- Advance interpersonal skills
- Possess own transportation
- Able to work independently
Ninja Van is a logistics company revolutionizing parcel delivery across Southeast Asia. We leverage technology and local insights to provide efficient, reliable, and customer-focused delivery solutions, catering primarily to the growing e-commerce market.