ixigo
ixigo

Executive- Customer Experience

TLDR

This fully remote role involves training in the Flights/Hotels booking ecosystem, equipping candidates with the knowledge to thrive in travel customer service.

  • This is a fully remote opportunity with 6 working days
  • Candidate can be based anywhere in India
  • Candidates should be flexible working in rotational shifts.
  • Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Flights/Hotels booking ecosystem and help you familiarize with the travel booking space. 
  • This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
  • After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.
  • Graduation is mandatory
  • Freshers are not eligible to apply
  • Minimum 6 months of experience in Calling and Backend operations
  • Knowledge of the travel industry is required
  • Candidates with a travel background will be preferred
  • Must have access to a laptop and a stable Wi-Fi connection

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

ixigo is a technology company designed to empower Indian travelers in planning, booking, and managing their trips across various transportation and accommodation options, including rail, air, buses, and hotels. Its suite of apps, including ixigo, ConfirmTkt, and AbhiBus, leverages artificial intelligence and proprietary algorithms to provide smarter travel solutions and tools, enhancing the overall travel planning experience for over 54 crore active users.

Founded
Founded 2007
Employees
51-200 employees
Industry
Internet Software & Services
Total raised
$39M raised
View company profile
Report this job
Apply for this job