Executive, Business Development (B2B)- Penang

TLDR

Drive revenue growth by identifying new B2B sales opportunities, managing client relationships, and providing tailored logistics solutions while collaborating with cross-functional teams.

Job Description:
  • New Business Acquisition & Sales Growth
  • Identify and pursue new B2B sales opportunities through active prospecting and outreach.
  • Manage lead generation, qualification, and conversion efforts to drive revenue growth.
  • Engage potential clients via calls, meetings, and presentations to pitch value-added logistics solutions.
  • Conduct client meetings, sales presentations, and networking events to build strong relationships.
  • Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business.
  • Maintain a structured and rigorous follow-up process to engage key decision-makers.
  • Collaborate with internal teams to streamline lead management and conversion efforts.
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  • Customer Relationship Management & Retention
  • Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.
  • Work closely with cross-functional teams to address client concerns and deliver seamless solutions.
  • Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.
  • Job Requirement:
  • Proven track record in sales, business development, or account management.
  • Strong negotiation and closing skills with a passion for hitting and exceeding targets.
  • Ability to identify market trends, competitor activities, and sales opportunities.
  • Excellent communication and relationship-building skills.
  • Self-motivated, goal-oriented, and able to work independently in a high-pressure environment.
  • 2  years of experience in sales, preferably in the domestic express parcels transportation or service industry. 
  • A progressive and proven track record sales success.
  • Demonstrated customer service experience and excellent negotiation skills.
  • Experience of logistics sales preferred
  • Bachelor's degree is a must
  • Excellent communication skills, spoken and written English and Bahasa Malaysia
  • Ninja Van is a tech-enabled logistics company that specializes in hassle-free last-mile delivery services for businesses across Southeast Asia. With a strong focus on innovation and technology, we cater to the unique needs of both small and large-scale shippers, providing real-time tracking and operational excellence. Our extensive network delivers to 100 million customers, making us the largest and fastest growing logistics provider in the region.

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