Company Summary

Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary:

Zoro is looking for a reliable and highly organized Executive Assistant to support one of our executive leaders and broader Leadership Team in our Chicago headquarters. In this role, you’ll serve as a trusted partner, helping to keep things running smoothly behind the scenes so others can focus on moving the business forward.

You’ll manage day-to-day administrative tasks, but your impact won’t stop there. You’ll also collaborate with our HR team on key projects and partner with our Office Manager to bring in-office events to life. To thrive here, you’ll need to be proactive, detail-oriented, and tuned into Zoro’s values and priorities because your work helps make ours possible.

This role will be based in Chicago and will have a requirement of at least 2 days onsite.

You Will:

Proactively manage calendars, meetings and schedules - including agendas, presentation materials and follow-ups with strong attention to detail to keep things moving forward
Anticipate needs, identify challenges and recommend process improvements to support seamless day-to-day operations
Monitor and manage inbox activity, helping prioritize emails, flag key communications and keep tasks on track
Plan and coordinate team meetings, ensuring agendas are clear and conversations stay on course
Handle travel arrangements from start to finish - booking, documentation and logistics for both domestic and international trips
Submit and track expenses accurately and on time, ensuring alignment with policy and deadlines
Draft, edit and maintain various documents and materials, including notes, presentations, surveys and team resources
Support cross-platform scheduling and coordination, including collaboration with our parent company's Microsoft-based systems

You Have:

3+ years of administrative experience
Experience in supporting multiple executive leaders and/or departments
An anticipatory approach, and experience managing complex administrative details and determining best approach/action to use in non-routine situations
Excellent organizational, communication, and problem-solving skills
Strong verbal and written communication skills
Ability to handle sensitive information with confidentiality and discretion
Demonstrated ability to work independently and make informed decisions in the absence of the executive
Professional demeanor and the ability to build positive relationships with stakeholders
Worked with detailed knowledge of business operations, organizations and relationships involved at top management levels
Proficiency with Google Suite, Microsoft Office or other related collaboration tools
The ability to be onsite support Monday through Thursday between the core hours of 8:30am - 4:30pm CST, with flexibility before and after depending on the needs of the office

Compensation:

This position is hourly. Below is the anticipated base pay compensation range for this position.

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
At least 18 paid time off days annually for full-time employees and 6 company holidays per year
6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
Employee discounts and admission to various civic and cultural institutions around Chicago
Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the role's job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Illinois

$25.40—$42.26 USD

Our Culture

Zoro was founded in 2011 with a simple idea: make it easy for businesses to get the tools, parts, and supplies they need to keep things running. We've grown by staying curious, moving quickly, and solving everyday challenges in smart, practical ways. Backed by W.W. Grainger and inspired by our endless assortment business model, we’re on a clear path toward our next big milestone: $2 billion in revenue—and beyond.

At Zoro, we don’t just follow a playbook—we help build it. You’ll get to work on real problems with a supportive team that shares ideas freely, learns from each other, and celebrates wins together. Our culture is grounded in values that guide how we show up every day: Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We don’t have all the answers, but we’re always asking good questions.

Zoro’s culture has been recognized by Fortune, Best Places to Work, and Built In Chicago—but the recognition we care about most comes from our team members, who make this place what it is.

We also know that flexibility matters. Our hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week. Our Chicago HQ (right above Ogilvie Transportation Center in the Accenture Tower) is always open and ready for connection, collaboration, or just a good cup of coffee.

At Zoro, we’re growing fast toward big aspirations — and we’re continuously excited about the new challenges we get to solve together.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are also committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview, or hiring process, please advise us so that we can provide appropriate assistance.

Executive Assistant

AI overview

Perks & Benefits Extracted with AI