Support social media management. Monitor social media platforms, schedule posts.
Assist with market research. Conduct market research to support business projects and growth strategies.
Organise contact lists. Maintain accurate contact lists in HubSpot and databases for seamless communication.
Support customer service. Respond to customer inquiries and ensure customer satisfaction through timely follow-up
Qualifications and skills
Educational background. A high school diploma is required; a bachelor’s degree in a related field is preferred.
Work experience. Proven experience as an administrative assistant, personal assistant, or virtual assistant.
Technical skills. Proficiency in Google Suite / Workspace, Microsoft Office Suite (Word, Excel, Outlook), HubSpot CRM software (or other CRM), and project management tools like Trello, Slack and Miro (Training to be provided).
General Social media skills
Organisational skills. Exceptional time management skills and the ability to prioritise various administrative tasks.
Communication skills. Strong verbal and written communication skills are needed for effective collaboration with team members and clients.
Problem-solving. A proactive approach to handling issues and providing solutions.
Adaptability. Ability to work independently in a remote work environment while multitasking.
Certifications. Certifications in virtual assistant qualifications, project management, or digital marketing are a plus.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
