Executive Assistant & Office Manager, New York
TLDR
Manage calendars and communications for leadership while ensuring smooth operations of the New York office in a forward-thinking AI healthcare environment.
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Manage comprehensive office services encompassing reception (as needed), shipping and mail, kitchen upkeep and supplies, office provisions, building maintenance, and other general office duties;
Oversee office maintenance and liaise with property management, safety/ security, janitorial staff, internet and audio/visual services, and various vendors to ensure a well-stocked, clean, and functional workspace;
Act as the primary contact for maintenance, mail, shipping, supplies, equipment, bills, and errands;
Greet clients and internal/external visitors, promptly addressing or directing inquiries;
Assist in organizing, scheduling, and executing onsite events;
Handle incoming and outgoing phone calls, both internal and external.
Manage leadership team members' calendars and provide executive assistant support, namely:
Coordinate and manage the calendars of leadership team members, including scheduling meetings, appointments, and conference calls, ensuring alignment with priorities and objectives.
Proactively anticipate scheduling conflicts and make necessary adjustments to optimize leadership team members' time and availability;
Arrange travel accommodations and itineraries for leadership team members, including flights, accommodations, ground transportation, and any necessary logistics, considering preferences and efficiency;
Request to stakeholders meeting agendas, briefing materials, and necessary documentation for leadership team members' engagements, ensuring they are well-prepared and equipped for each interaction;
Serve as a liaison between the leadership team members and internal/external stakeholders, managing communication and correspondence efficiently and professionally;
Assist with expense reporting, reimbursement requests, and other financial support tasks, ensuring accuracy and compliance with company policies and procedures;
Ensure strict confidentiality at all times.
Availability to work at the New York office 5 days a week (9 am to 5 pm typically);
3+ years of experience as an Executive Assistant and/or Office Manage;
Strong verbal and written communication skills in both Portuguese and English;
Proficiency with office management and meeting scheduling software, including Google Calendar, Gmail, and Google Meets.
What we would love to see
Consulting background (law firm, banks) or start-up background;
Experience with Zip, Concur, Notion, Slack, and Navan.
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Benefits
Flexible Work Hours
Flexible working hours
Health Insurance
Comprehensive health, dental and vision insurance*
Free digital therapist
Free digital therapist for you and your family
Paid Parental Leave
Parental leave*
Paid Time Off
Discretionary PTO plan
Sword Health is transforming healthcare with its AI Care platform, making healthcare more accessible while drastically lowering costs for payers and organizations. Initially focused on pain management, Sword has expanded into women's health, movement health, and mental health, serving over 700,000 members across three continents and helping enterprise clients save over $1 billion in unnecessary healthcare expenses.
- Founded
- Founded 2015
- Employees
- 201-500 employees
- Total raised
- $130M raised