Executive Assistant & Office Manager

We're seeking an exceptional Executive Assistant & Office Manager to join our London office in a pivotal hybrid role. This position combines high-level executive support for our Executive Committee (ExCo) with office management responsibilities, placing you at the heart of our organisation's operations.

This is an outstanding opportunity for someone who thrives in a fast-paced environment, takes initiative, and wants to work closely with senior leadership while understanding the inner workings of a global EdTech company. Whether you're an experienced EA looking for a dynamic role with a broad scope or an ambitious new graduate seeking a comprehensive learning experience with direct C-suite exposure, this role offers the chance to make a real impact.

The Opportunity

You'll be the operational backbone supporting our executive team's strategic execution, managing everything from coordinating the CEO's calendar to company-wide events, while ensuring our London office runs smoothly. No task is too big or too small: you might be coordinating logistics for a multi-day executive offsite one minute, and popping out to grab lunch for C-suite members in back-to-back meetings the next.

Initially reporting to the Chief of Staff, this role offers growth potential as our organizational structure evolves.

Key Responsibilities:

Executive Support (ExCo & CEO)

Calendar & Meeting Management

• Manage CEO's calendar, including booking internal and external meetings
• Coordinate key operational cadence events: Board meetings, Operational Reviews, QBRs, ExCo monthly meetings, and other ExCo events (working with Chief of Staff)
• Prepare slide templates based on agreed meeting agendas and manage contributors (across all levels of seniority within the company) to ensure slides are prepared on time for key meetings.
• Anticipate scheduling conflicts and proactively resolve them, with understanding relative priorities for the key stakeholders.

Event & Meeting Logistics

• Manage logistics for ExCo and SLT offsites (venue booking, travel, accommodation, catering, materials)
• Manage all logistics and arrangements for the annual Sales Kickoff (SKO) a ~3 day event for ~80 Farians from around the world in a new city each year (so far Windsor & Bangkok, next stop Nairobi?)

Communication & Administrative Support

• Company communications:

- Schedule the company All Hands and manage contributors to make sure slides are ready to go

- Draft, build, and distribute internal company newsletters and other communications (gathering submissions from leaders across the business)

- Circulate any key documents and communications to the appropriate stakeholders

• Coordinate logistics for Client Advisory Board meetings: new member registration, quarterly meeting scheduling, distributing agendas, and producing minutes
• Provide general administrative support to ExCo as needed

London Office Management

• Manage overall office administration to ensure smooth, efficient daily operations
• Create and maintain a safe, comfortable, and welcoming environment for the team
• Procure office supplies, maintaining stocked refrigerators with snacks and drinks
• Ensure all necessary furniture and equipment are available and functional
• Arrange office lunches and other catering as required for meetings and events
• Organize social events for the team
• Coordinate with vendors and service providers, and ensure cost-effective operations
• Support any future office relocations or other adjustments
• Prepare marketing materials for sales visits and conferences
• Maintain an accurate inventory of marketing materials and alert colleagues when supplies run low
• Support the Sales and Marketing team with administrative needs as required

HR Operations Support

• Support the People Operations team with EMEA HR administrative needs
• Coordinate onboarding orientation and equipment arrangements for new starters
• Manage offboarding logistics
• Prepare and send birthday, anniversary, wedding, and baby gifts for EMEA staff
• Maintain accurate records in HR and IT systems

Requirements

Essential Skills & Experience

For Experienced EA Candidates:

• 3+ years of EA or senior administrative experience, ideally supporting C-suite executives
• Proven track record in managing complex calendars and coordinating high-level meetings
• Experience organizing events and managing multiple stakeholders

For Graduate/Early Career Candidates:

• Exceptional organizational abilities with meticulous attention to detail
• Demonstrated initiative and problem-solving skills (through internships, university projects, or extracurricular activities)
• Strong eagerness to learn and develop professional skills

For All Candidates:

• Proactive mindset: You anticipate needs, spot potential issues, and take action without waiting to be asked
• Exceptional organizational skills: Ability to prioritize competing demands, manage multiple projects simultaneously, and maintain composure under pressure
• Outstanding communication: Excellent written and verbal English skills, with the ability to interact professionally at all levels
• Discretion and confidentiality: Impeccable judgment when handling sensitive information
• Flexibility and adaptability: Comfortable switching between strategic projects and hands-on tasks
• Solution-oriented approach: You see challenges as opportunities and follow through reliably to completion
• Technical proficiency: Strong working knowledge of G-Suite
• Cultural awareness: Comfortable working across global time zones and with diverse stakeholders

Desirable Experience

• Experience in fast-paced, high-growth companies
• Familiarity with the education sector or SaaS companies
• Event planning and project coordination experience
• Experience with office management or facilities coordination

Benefits

• Competitive salary plus eligibility for a sales team variable compensation plan.
• Monthly Health & Wellness Allowance.
• Office lunch & team socials.
• Professional Development Budget.
• Regular performance reviews

ABOUT FARIA EDUCATION GROUP

For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally.

Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support.

Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide.

Join us in our commitment to transforming education and empowering communities worldwide.

https://www.faria.org/careers