About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As Executive Assistant to the CEO at GlossGenius, you will be a force multiplier for one of the most demanding and high-visibility roles in the company. This is not a traditional EA role — it's an operator's role. You'll manage the full complexity of our CEO's day across professional and personal matters with precision, discretion, and a systems-first mindset. You'll be the connective tissue between the CEO and the Board, investors, external partners, and internal teams — and you'll build the workflows and infrastructure that make all of it run seamlessly.

You will report directly to the CEO and will be based in New York City. This role is primarily in-person.

What You'll Do

Manage a complex, fast-moving calendar across time zones, making real-time prioritization decisions that reflect the CEO's goals and protect space for deep work
Drive workflows, trackers, and communication systems that reduce manual effort and increase the CEO's bandwidth; own these systems end-to-end and continuously improve them
Coordinate Board meetings, prep materials, and manage follow-up with a level of polish and confidentiality that reflects the seriousness of those relationships
Support personal scheduling, travel, household coordination, and other personal needs as they arise; handle these with the same urgency and discretion as professional priorities
Manage travel, offsites, and leadership events with attention to every detail
Help the CEO stay focused on what matters by triaging inbound requests, preparing context-rich briefing materials, and ensuring they walk into every meeting fully prepared
Handle sensitive information about personnel, financials, strategy, and personal matters with the highest degree of discretion, always

What We're Looking For

3+ years of experience as an Executive Assistant supporting a C-suite executive, ideally at a high-growth startup or venture-backed company
Exceptional written communication skills — you can draft an email to a Board member or a note to a key investor that sounds right, every time
A track record of handling sensitive, confidential information with sound judgment
Experience interfacing with Boards of Directors, investors, or senior external stakeholders — you understand the stakes and know how to show up accordingly
Demonstrated AI fluency and an ability to constantly pick up and learn new workflows that make you more efficient — you don't just use AI tools, you build workflows and systems with them; you're constantly asking "how can I automate this?" and acting on the answer
Extraordinary organizational instincts — you track 20 things at once, nothing slips, and you proactively surface what needs attention before you're asked
High emotional intelligence and strong interpersonal skills; you can build trust quickly with people at every level
A self-starter orientation with a low ego and high output — you thrive in ambiguous environments, take ownership without being asked, and derive satisfaction from making someone else's work frictionless
Flexibility and composure under pressure — startup life is nonlinear

Benefits & Perks

Flexible PTO
Competitive health & dental insurance options, with premiums partially or fully covered by GG
In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
Fertility and adoption benefits via Carrot
Generous, fully-paid parental leave policy
401k benefit - employees are eligible to contribute starting day 1 of employment
Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Executive Assistant

TLDR

Benefits