Executive Assistant (100% Remote Work)

About TaxValet

We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. 

We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of around 100 teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:

• Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.
• Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.
• Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.
• Crush It: We relentlessly pursue exponential impact in our business and life.
• Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.

If you're enthusiastic about transforming negative emotions into something positive and want to work towards our Core Purpose, we'd love to hear from you!

Title: Executive Assistant to VP of Client Operations

Location: 100% Work from home in South Africa

Shift: Flexible shift - Core working hours from 2:30 PM - 7:30 PM SAST (remaining hours can be completed before or after that) 

About The Role

We’re looking for a highly organized, proactive Executive Assistant to partner closely with our VP of Client Operations as a trusted right hand. This is a high-trust role where structure, clarity, and strong communication matter.

This role focuses on creating structure and maintaining momentum: managing scheduling, coordinating check-ins, tracking action items, and keeping priorities organized and visible so nothing slips through the cracks.

We’re seeking someone who is kind, collaborative, and confident in their communication. You enjoy building strong working relationships, bring a calm and steady presence to your work, and feel empowered to improve systems when you see a better way. This is a close working relationship, so we’re looking for someone who values partnership, brings positive energy to their work, and genuinely enjoys supporting and improving how things operate.

Your Qualifications

• 1+ year of experience as an Executive Assistant or in a similar support role
• Highly organized with strong attention to detail
• Experience managing calendars, scheduling meetings, and tracking action items
• Clear and confident written and verbal communicator
• Able to work independently and manage priorities effectively
• Comfortable building and improving structured processes
• Resourceful and proactive, able to figure things out and take initiative
• Growth-minded, seeks feedback, stays curious, and continuously looks for ways to improve
• Comfortable learning and using new tools and technology
  
  

Professional

• Demonstrated ability to prioritize competing tasks and consistently meet deadlines
• Strong judgment in determining urgency and sequencing work appropriately
• Comfortable preparing concise meeting summaries and maintaining visibility across priorities
• Anticipates gaps or bottlenecks and addresses them before they become issues

Interpersonal

• Warm, approachable, and collaborative in working relationships
• Practices clear, kind communication and values transparency and directness
• Builds strong, trust-based relationships across teams
• Adaptable and steady in a fast-moving environment

Please note that the final step before being hired is for you to arrange reference calls with three of your former managers. 

Your Primary Responsibilities

• Manage the VP of Operations’ calendar, including scheduling meetings, coordinating recurring check-ins, and protecting focus time
• Track action items and follow-ups to ensure commitments are completed and visible
• Plan and coordinate team meetings, capture clear notes, and support post-meeting execution
• Provide ongoing administrative support, including managing recurring tasks and special projects
• Identify opportunities to improve workflows and document processes for clarity and efficiency
• Support clear coordination and communication across Client Operations teams when needed
• Maintain and improve our internal knowledge system, ensuring documentation is accurate, up to date, and actively used
• Maintain and manage internal form systems, including archiving and organization
• Create and manage the systems that support recurring quarterly reviews, ensuring clarity and accountability

Specific Measures of Success

After one year in this role, you’ll know you’re succeeding when:

• 90% or more of assigned tasks are completed accurately and on time
• The VP of Operations’ calendar and recurring cadence run smoothly, with strong organization and minimal last-minute adjustments
• Action items and follow-ups are consistently tracked, visible, and completed without frequent reminders
• You proactively improve workflows and systems, creating greater clarity and efficiency
• You complete at least 3 hours per quarter of professional or personal development

Compensation and Benefits

We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:

• Monthly flat salary - 37,333 ZAR
• 43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. 
• 3 additional days off per year to volunteer and serve your community 
• 100% Remote work with flexible working hours
• The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) 

Some intangible benefits include:

• Don't just take our word for it—see what our employees have to say:
• For the past 5 years, we've proudly maintained an impressive eNPS score of over 90!
• Our team has consistently awarded us a 4.9-star rating on Glassdoor!
• TaxValet has made the Inc 5000 list in 2023, 2024, and 2025
• We’re proud to have made the top 10 list for Best Remote Workplaces in America by Best Companies Group in 2023, 2025 & 2026
• Come join us and find out why!
• We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!
• We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.
• We are proud to have a diverse team of employees where everyone’s voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas.