Events Assistant

Infopro Digital is recruiting for an Events Assistant to join the Operations team within our 1LoD brand, based in London.

Infopro Digital is a fast‑growing global information services business with a strong focus on innovation and expansion. Three times awarded Digital B2B Publisher of the Year, we employ 4,000 people across 18 countries and generate €550m in revenue across six professional markets: automobile, construction, retail, insurance & finance, public sector and industry. Our international footprint includes vibrant offices in London, New York, Hong Kong and Paris.

About 1LoD

1LoD provides high‑quality intelligence to risk and control professionals managing non‑financial risks within global financial institutions. We deliver this through events, benchmarking surveys, special reports and digital content. Recently acquired by Infopro Digital, 1LoD is scaling rapidly and offers an exciting opportunity for an ambitious individual looking to kick‑start their career in event operations.

The Events Assistant will provide exceptional administrative and operational support to the Operations Manager and wider team, contributing to the smooth delivery of both virtual and in‑person events.

Key Responsibilities

Registrations

• Serve as the first point of contact for incoming registrations and delegate queries via phone and email
• Maintain and update the CRM database (HubSpot) to a high standard
• Support coordination of multi‑event group bookings from financial institutions
• Send confirmation emails, deadline reminders and content updates
• Manage delegate session registrations and issue calendar invites
• Assist with onsite registration at in‑person events, including welcoming delegates, issuing badges and acting as a main point of contact throughout the event

Event Support

• Build and update virtual event platforms with relevant content
• Assist with event preparation including badge printing, materials creation and equipment ordering
• Support general operational tasks and ad hoc duties, including organising internal team events

Development & Growth

• Opportunity to travel to events in London and internationally
• Learn and support venue and hotel management, with potential to independently coordinate future events

Requirements

• Experience using standard office equipment and video‑conferencing tools
• Ability to adapt to changing priorities and business needs
• Experience working effectively in a fast‑paced, high‑pressure environment

Skills

• Strong IT capability and willingness to learn new software
• Good working knowledge of Microsoft Office
• Excellent interpersonal, organisational and communication skills
• High attention to detail
• Ability to multitask and remain calm under pressure
• Strong problem‑solving skills and a proactive approach

Personal Attributes

Enthusiastic, positive, confident, resilient, adaptable, creative, reliable, and able to use sound judgement.

Experience

• Minimum one year of administrative experience, ideally within a corporate environment

Working Pattern

Standard hours: 9:00–17:00

• At least four days per week in the office initially
• Some international travel and occasional unsociable hours during events

Benefits

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• Flexible and hybrid working based on employee needs.
• 25 days annual leave (rising up to 30 days)
• Group personal pension plan
• Life assurance
• Interest free season ticket loan (STL)
• Private medical insurance
• Employee assistance programme
• Bonusly employee recognition
• Employee discount scheme
• Onsite monthly chair massage
• Eye-care Vouchers
• Discounted gym membership
• Agile/remote working
• Additional life assurance
• Bike to work
• Buying holiday
• Dental insurance
• Add partner to gym membership
• Health cash plan

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

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