The Role is Reporting into the Operations and Logistics team, the Senior Logistics Executive will be responsible for leading the delivery of travel, accommodation, and hosted guest journey logistics across our larger scale or complex events within the Portfolio2 calendar.
You will be required to travel to events to manage day-to-day delivery, ensuring the guest journey is executed efficiently and effectively, while maintaining strong stakeholder alignment and supplier performance.
Success will be aligned to the delivery of high quality, cost-effective and sustainable event experiences to agreed KPI’s and achieving ongoing product improvement reflected in customer satisfaction and NPS scores.
Follow the end-to-end Portfolio2 process guidelines to ensure delivery is completed on time, to budget, and to agreed service standards
Lead the travel management approach for hosted guests and staff, ensuring approvals are captured before committing bookings
Manage accommodation planning and contracting inputs, aligned to agenda volumes, including room blocks, release schedules, and cut-off discipline with a controlled exception lane based on availability
Oversee guest journey readiness for confirmed records, including confirmation packs, meeting points, key contacts, and communication cadence in coordination with show teams
Ensure visa routing and delivery execution follows agreed policy, including documentation quality control, batching discipline, escalation handling, and timing aligned to visa validity windows
Lead supplier and vendor relationship management for travel and journey-related services, ensuring service compliance, responsiveness, and controlled change management during peak periods
Monitor delivery progress and resolve issues as they arise, keeping stakeholders updated through resolution and ensuring service recovery for high-impact cases
Maintain strong cross-functional coordination with Content, Marketing, Protocol, Finance, and venue delivery teams to ensure aligned decision-making and smooth execution
Work in partnership with platform/digital delivery teams to ensure the tracker workflow, automation outputs, and dashboards support accurate delivery and reporting
Continually review processes and practice to identify obsolete workflows and tools with limited customer value or ROI and provide improvement recommendations to leadership
Attend all scheduled meetings with internal stakeholders such as marketing, digital specialists, sales and the wider delivery community
Follow a customer-first approach that provides efficient, effective and value-added service to our vertical and brand teams
Logistics experience in the B2B and / or B2C events industry and an established track record of successfully delivering world class live events and experiences necessary
Minimum 4 years’ experience in event logistics with strong exposure to travel, accommodation, hosted guest journeys, and stakeholder handling
Demonstrable experience working with multiple suppliers and service providers, including vendor performance management and operational compliance
Strong coordination and communication skills with the ability to operate across departments and manage escalations calmly under pressure
Comfortable working with structured trackers and reporting tools (advanced Excel; Airtable or similar platforms an advantage)
A team player with the ability to operate at both strategic and operational levels
Core Benefits:
Local Relocation Package*:
*If eligible
We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
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