Event Housing Manager - Asia

This role is based in our Ari Hills office. 

We are seeking an experienced Event Housing Manager to lead our accommodation strategy across Asia, based in Bangkok, Thailand. This senior role will oversee all aspects of event housing for our expanding portfolio of trade shows and exhibitions throughout the region. You'll be responsible for developing strategic partnerships, managing commercial relationships, and leading housing operations that directly contribute to revenue generation and enhanced attendee experiences across multiple markets including Thailand, Vietnam, Malaysia, Indonesia, and the Philippines.

Key Responsibilities

Strategic Housing Leadership

• Work with the VP of Housing in Asia to develop and implement comprehensive housing strategies for Informa's event portfolio across Southeast Asia
• Lead negotiations with hotel chains, independent properties, and accommodation providers to secure optimal commercial terms
• Establish and manage regional housing policies, procedures, and best practices
• Drive revenue optimization through innovative commission structures and partnership models
• Analyse market trends and competitor housing strategies to maintain competitive advantage

Commercial Partnership Management

• Build and maintain strategic relationships with key hotel partners in region and accommodation suppliers across the region
• Negotiate master service agreements, preferred rates, and commission structures
• Develop new revenue streams through creative housing partnerships and value-added services
• Manage annual contract renewals and rate negotiations across multiple markets
• Ensure compliance with local regulations and tax requirements in each operating country

Operations & Team Leadership

• Oversee day-to-day housing operations for multiple concurrent events
• Manage and mentor junior housing coordinators and local market representatives
• Coordinate with event directors and operations teams to align housing strategies with event objectives
• Implement technology solutions to streamline booking processes and improve customer experience
• Establish KPIs and reporting mechanisms to track housing performance and ROI

Regional Market Development

• Identify and evaluate new markets and opportunities for housing expansion
• Build local supplier networks in emerging markets
• Adapt housing strategies to local market conditions and cultural preferences
• Represent Informa at industry conferences and networking events

Any other adhoc requirements deemed necessary to deliver the role successfully.

Essential Requirements

• 2-3 years of progressive experience in event housing, hotel sales, or hospitality management
• Minimum 2 years in a supervisory or management capacity
• Proven track record in commercial negotiations and revenue generation
• Strong understanding of hotel revenue management and commission structures
• Experience managing operations across multiple countries/markets
• Willingness to travel if needed

Desirable Qualifications

• Experience in the exhibitions or trade show industry
• Knowledge of additional Southeast Asian languages (Vietnamese, Bahasa Indonesia, Malay)
• Experience with housing technology platforms and booking systems
• Understanding of regional business cultures and practices

Key Competencies

• Strategic Thinking: Ability to develop long-term housing strategies aligned with business objectives
• Commercial Acumen: Strong negotiation skills and revenue optimization mindset
• Leadership: Experience managing teams and driving performance across multiple locations
• Cultural Sensitivity: Understanding of diverse Southeast Asian markets and business practices
• Analytical Skills: Data-driven decision making and performance analysis capabilities
• Relationship Building: Exceptional interpersonal skills for managing stakeholder relationships

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: XX days annual leave, rising to XX days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. 

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. 

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