You will work as a trusted advisor with line managers across the business providing support, advice, coaching and guidance on all employee relations matters and our policies and procedures to ensure a fair and consistent approach for all. You will proactively coach line managers to build a self-service culture whilst continually reviewing and recommending process improvements enable a seamless experience for all our colleagues.
Key Role Responsibilities
- Advise and support line managers on all aspects of employee relations including disciplinary, capability (performance and sickness absence), grievance and flexible working.
- Coach and educate the employees and line managers as to how they can support themselves and develop their confidence through HR Hub self-service, AskHR and other HR systems
- Work closely with the People Partners to support on any strategic initiatives including reorganisations, talent planning, redundancy, TUPE and settlement agreements.
- Work closely with the askHR team, to support, advise and coach on management of key HR processes within the Employee lifecycle including policy queries.
- Identifying opportunities for improvements and automation of HR processes to enhance efficiency and effectiveness of HR team, whilst ensuring the employee experience is consistent across the business
- Day to day management of HR approvals related to workflows within HR systems and ensuring OD and people data is accurate and timely.
Skills & Experience
- Proven HR generalist with a particular employee relations focus
- Sound knowledge of UK Employment Law
- Experience of working in a fast-paced environment with strong focus on customer outcomes
- Desirable to have banking/financial services experience
Key attributes
- Builds strong and trusted relationships and able to communicate with and relate to people at all levels of the organisation
- Proactive, self-motivated and able to work on own initiative
- Demonstrates resilience and able to stay calm and work under pressure and to tight deadlines.
- Attention to detail and methodical in work practices
- Discreet, diplomatic and able to handle sensitive information in confidence
- Strong team player
- Adaptable & flexible
- Enthusiastic “can do” attitude
- Values in line with Shawbrook values/culture
Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
