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Ninja Van
Ninja Van

Equipment Maintenance Engineer

Philippines
Full-Time

TLDR

Perform preventive and corrective maintenance for DWS machines, while minimizing equipment downtime and providing remote troubleshooting support across regional hubs.

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.  At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry. Key Responsibilities

  • Perform preventive and corrective maintenance for DWS machines.

  • Troubleshoot hardware and software issues related to DWS systems.

  • Minimize equipment downtime through fast response and effective problem solving.

  • Develop and maintain preventive maintenance schedules for all DWS equipment.

  • Plan internal maintenance team inspections, servicing, and routine upkeep activities.

  • Standardize and manage maintenance systems, procedures, and programs across sites.

  • Provide training and advisory support to warehouse operations teams on proper machine usage and daily upkeep.

  • Guide operations teams on basic checks, first-level troubleshooting, and escalation process.

  • Stationed at the main warehouse and provide remote troubleshooting support to other local regional hubs.

  • Travel to other hubs when on-site support, repair, or project execution is required.

  • Send daily maintenance and machine status reports.

  • Ensure maintenance work is carried out safely and according to company standards.

  • Maintain proper service records, maintenance logs, and documentation.

  • Support 5S and engineering housekeeping standards

    • Qualifications

  • Bachelor’s Degree / Diploma in Electrical, Mechanical, Mechatronics, IT, or related field.

  • 3 to 5 years experience in equipment maintenance, warehouse automation, or machinery support.

  • Experience with DWS machines, scanners, weighing systems, or logistics equipment preferred.

  • Experience handling regional support or multi-site operations is an advantage.

  • Strong troubleshooting skills in machine hardware and software systems.

  • Strong ownership and hands-on attitude.

  • Good communication, training, and presentation skills.

  • Able to work independently with minimal supervision.

  • Willing to travel when required.

  • Strong coordination and problem-solving mindset.

    • Submit a job application
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    Ninja Van
    Ninja Van

    Ninja Van is a tech-enabled logistics company that specializes in hassle-free last-mile delivery services for businesses across Southeast Asia. With a strong focus on innovation and technology, we cater to the unique needs of both small and large-scale shippers, providing real-time tracking and operational excellence. Our extensive network delivers to 100 million customers, making us the largest and fastest growing logistics provider in the region.

    Founded
    Founded 2014
    Employees
    500+ employees
    Industry
    Air Freight & Logistics
    Total raised
    $240M raised
    View company profile
    Maintenance Engineer
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