Epic Cupid Clinical Systems Analyst

Tech Firefly is seeking an experienced Epic Cupid Clinical Systems Analyst to join our healthcare team's dynamic and innovative environment. If you have profound knowledge of Epic applications and are passionate about enhancing patient care through technology, we want to hear from you!

Location: Hybrid On-site (Palo Alto, CA - 2 to 3 times per month)

Pay: $112,000 to $147,000 per year (Depending on experience)

Key Responsibilities:

  • Set up and maintain the Epic Cupid module to ensure it functions correctly and efficiently.
  • Assist doctors, nurses, and other healthcare staff in using the system effectively, addressing any questions or problems they encounter.
  • Teach users how to navigate and utilize the Cupid module to its full potential.
  • Work closely with clinical teams to understand their needs and adjust the system accordingly.
  • Identify and fix issues within the system to minimize disruptions to patient care.

Requirements

Education Qualifications

  • Bachelor's degree in Computer Science, information systems, or a related field.

Experience Qualifications

  • A minimum of 3 years of experience as an Epic Analyst specializing in clinical systems, particularly Epic Cupid.
  • Strong analytical abilities, effective communication, and a good understanding of clinical workflows are important.
  • Strong knowledge of clinical workflows and best practices in a healthcare setting.
  • Epic certification in Cupid or related modules is highly desirable.
  • Experience with reporting tools and database management systems, such as Clarity or Reporting Workbench.
  • Excellent problem-solving and analytical skills, with a strong attention to detail.
  • Effective communication skills to engage with diverse clinical and technical teams.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

Subsidized Medical Benefits

Employee Assistance Programs

Vacation/PTO Days

401k

Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.

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Salary
$112,000 – $147,000 per year
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