Enterprise User Services Specialist
TLDR
This role involves overseeing office technology operations and providing technical support using fluent Mandarin and English, ensuring efficient issue resolution.
Responsibilities:
- Oversee daily operation, troubleshooting, and issue resolution for all office technology equipment, including desktops, laptops, Microsoft Windows systems, printers, and related devices to ensure stable office system operations.
- Proactively identify technical issues, independently drive cross-team issue resolution, and provide efficient technical support and collaboration to internal employees using fluent Mandarin and English communication.
- Maintain core IT infrastructure such as Microsoft Windows 11, Active Directory, DNS, and DHCP.
- Provide technical support for trading room environments and trading applications, such as Bloomberg (relevant experience is a strong advantage).
Fuku is focused on streamlining the transition from legacy systems to modern programming languages, offering enterprise-level AI solutions that also cover code maintenance and documentation. Our services cater to organizations looking to enhance their technological infrastructure and efficiency in a rapidly evolving digital landscape.
- Founded
- Founded 2023
- Industry
- Internet Software & Services