Enterprise Strategist - AI

AI overview

Lead strategic customer engagements and enterprise value assessments to transform logistics and ecommerce operations for clients, driving impactful partnerships and outcomes.

Nash in MENA

Nash was born in San Francisco in 2021 by our Founders Mahmoud and Aziz who share deep ties to the region and were classmates together at MIT. Prior to Nash, Aziz led Enterprise Engagements at Palantir and started the tech non-profit Tarjimly. Mahmoud is a third time founder, having successfully exited two previous ventures, including Arsann. Nash has raised venture capital from leading Silicon Valley VCs including Andreessen Horowitz and YCombinator. We are making logistics better across North America, Europe, APAC and now the Middle East too. Join and build the future of the Last Mile with us.

The Role

The Enterprise AI Strategist is the business, value, and strategic partner to our senior customer counterparts.

This role owns the “why, what, and how” of our enterprise engagements:

  • Establishing a baseline assessment of a customer's business and operations

  • Identifying the potential and business value of working with Nash to transform their logistics and ecommerce operations

  • How Nash can impact their operations and P&L to achieve their most ambitious objectives

  • What use cases to prioritize and in what sequence

  • How to structure, manage, and drive complex, multi-week engagements to decision and deployment

You will lead business value assessments, run strategic customer engagements, and act as a trusted advisor to senior operators and executives. Your job is to maximize the ambition of our customer relationships and set up the partnership for maximum impact. Internally, you will work with our tech and implementation teams to transition new strategic account opportunities from the strategic engagement to build and implementation. Some of your time will also be dedicated to support the CEO and VP of Enterprise AI Solutions on Nash strategy, special projects, and market expansion initiatives.

What You’ll Do

1. Business Value Assessment & Deal Shaping (Strategic Accounts)

  • Lead Nash’s enterprise value assessment engagements, including:

    • Baseline operational and cost analysis

    • Identification and prioritization of high-impact use cases

    • ROI modeling, benchmarking, and scenario analysis

  • Translate complex logistics operations into executive-ready narratives tied to:

  • Partner with Sales and Product to shape deployment scope, sequencing, and commercial structure

2. Strategic Engagements

  • Work with existing strategic customers to assess new deployment opportunities and use cases. You will work as a strategic advisor to help transform not only their last mile delivery operations, but customer experience and ecommerce more broadly. You will:

    • Define engagement structure, milestones, and success criteria

    • Coordinate Nash FDEs, data scientists, and product teams to execute

    • Manage senior customer stakeholders across ops, tech, finance, and leadership

    • Produce an updated Business Value Assessment for new use cases

  • Drive engagements from assessment → executive readout → pilot design → launch

  • Ensure every engagement ends with a clear, executable path forward

3. Logistics & eCommerce Advisory

  • Serve as a thought partner to customers on:

    • Last-mile operating models

    • Fleet mix strategy (W2, 3P, gig, hybrid)

    • Delivery promise design, orchestration, and CX tradeoffs

  • Bring outside-in perspective using Nash benchmarks, prior deployments, and industry patterns

  • Help customers move from fragmented workflows to information-complete, orchestrated systems

4. Strategy & Special Projects

  • Support leadership on:

    • Exploring new verticals and customer archetypes

    • Evaluating market entry and expansion opportunities

    • Pressure-testing product–market fit in new segments

  • Synthesize learnings from customer engagements into:

    • Strategic insights

    • New offerings, SKUs, and engagement models

    • Feedback loops for Product and GTM strategy

Who You Are

  • 3+ years in strategy consulting, enterprise SaaS, operations, or product-adjacent roles, tech

  • Deep comfort with executive conversations and ambiguous problem spaces

  • Strong intuition for unit economics, operating models, and value levers

  • High bias towards action and proactivity

  • Proven ability to run complex engagements without heavy process overhead

  • Clear communicator who can move seamlessly between:

    • Executive narratives

    • Operational detail

    • Cross-functional execution

  • Experience in logistics, eCommerce, marketplaces, or physical operations is a strong plus

More about Nash.AI

Nash is building the logistics infrastructure for the internet

Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes.

We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths.

Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF.

What You’ll Love About Us

✅ Early-stage, well-funded startup – directly impact the company and grow your career!
✅ Quarterly broader team on-sites to bond with teammates
✅ Competitive compensation and opportunity for equity
✅ Flexible paid time off
✅ Health, dental, and vision insurance

Perks & Benefits Extracted with AI

  • Health Insurance: Health, dental, and vision insurance
  • Paid Time Off: Flexible paid time off
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