Enterprise IT Admin, Atlassian
TLDR
Manage and scale Atlassian platforms while enhancing governance and leading a critical Data Center-to-Cloud migration to ensure seamless operations.
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Administer and continuously improve our Jira and Confluence environments — including project configuration, permission schemes, workflows, issue types, space architecture, license management, and user provisioning
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Build and maintain dashboards, filters, and reporting to give stakeholders visibility into project status and team capacity
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Partner closely with stakeholders across the company — including MarComm, Engineering, Operations, and more — to design Jira projects and Confluence spaces that reflect how each team works
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Develop and enforce governance standards for space ownership, page templates, project naming conventions, and data hygiene
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Serve as the primary point of contact for Atlassian platform requests — triaging and fulfilling tickets from users while maintaining runbooks and end-user documentation
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Proactively identify opportunities to improve how teams work — whether through a new integration, add-on, or better use of existing features — and drive awareness and adoption company-wide
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Play a key role in our planned Data Center to Cloud migration — assessing app compatibility, coordinating cutover planning, and ensuring continuity for users throughout the transition
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Manage other platforms including Airtable and DocuSign
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3+ years of hands-on Jira and Confluence administration experience in a production environment, including Jira/Confluence Data Center
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Deep familiarity with Jira project types (classic and next-gen/team-managed), workflow customization, permission schemes, and automation rules
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Experience designing and governing Confluence space architecture, templates, and permissions at scale
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Hands-on ScriptRunner experience — writing Groovy scripts to extend Jira workflows, automate transitions, and implement custom behaviors that native automation can't handle
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Practical experience with the Jira and Confluence REST APIs: building integrations, scripting bulk operations, and connecting Atlassian tools to other platforms
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Track record of working directly with non-technical stakeholders to scope and deliver platform solutions
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Comfortable managing competing priorities across multiple teams with different working styles and maturity levels
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Strong written communication skills — you can explain a complex workflow to an engineer and a non-technical executive equally well
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Experience with Jira Service Management or ITSM workflows
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Exposure to compliance-adjacent environments (GovCloud, FedRAMP, CMMC, or similar)
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Atlassian certification (ACP-100 or equivalent) a plus, not a requirement
Benefits
Health Insurance
100% employer-paid health care
Fully stocked breakrooms
Paid Parental Leave
Generous parental leave
Paid Time Off
Unlimited PTO
Stock Options
Hermeus is a manufacturer of high-speed aircraft, specializing in the rapid design, build, and testing of high-Mach and hypersonic vehicles. Our focus is on delivering advanced capabilities for the Department of Defense, ensuring that the U.S. and its allies retain a strategic edge over potential adversaries.
- Founded
- Founded 2018
- Employees
- 11-50 employees
- Total raised
- $76M raised