Your Impact
The Enterprise Account Manager serves as the direct link between CivicPlus and our top tier customers. This position will be responsible for overall relationship management as well as ensuring adoption and engagement with the CivicPlus solutions. As an Enterprise Account Manager, you will own the client experience taking client satisfaction to the next level.
The Enterprise Account Manager will work alongside of a highly driven team of CP professionals to ensure that client needs are served in an assigned region. This position requires excellent problem-solving and time-management skills and the ability to implement change.
About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
What You’ll Do
As an Enterprise Account Manager you will:
- Clearly and succinctly communicate the company’s value proposition
- Manage sales and sales related questions
- Respond to correspondence from clients in timely manner
- Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager.
- Manages complex, challenging and/or largest customers within assigned region
- May mentor and coach lower level/new Account Managers while also attending to their personal job goals and responsibilities
- Works to improve overall customer satisfaction in assigned customer accounts.
- Perform other duties as assigned
What We’re Looking For
We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!
Preferred Qualifications:
- Strong persuasive, analytical and interpersonal skills
- Strong and consistent phone presence
- Team Player
- Focused on personal development and the development of others
- Customer-focused and anticipate client needs and concerns
- Ability to prioritize multiple task / deadlines
- Must have strong written and oral communication skills
Why CivicPlus?
This role offers:
- Be part of one of our highest-performing sales teams with a proven record of consistent success
- Support a large and growing account base, making this role increasingly critical to the business
- Leverage strong market tailwinds to drive immediate, meaningful impact
Compensation and Benefits
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Estimated Salary Grade Range: $61,700 - $87,600
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
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Potential Variable Pay: Based on set quotas or goals or targets
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Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process
- Introductory call with Talent Acquisition
- Interview with the Hiring Manager
- Panel Interview with CivicPlus team members, including an interview project activity
- Offer
Note: The process may vary slightly depending on the role.
Additional Information
- CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
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This position will remain open until February 19, 2026 at 4pm EST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
Equal Opportunity Commitment
CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.
