Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
What you’ll be doing?
This role requires a strong hunter mindset and a passion for working in a high-growth MarTech scale-up with a fast-paced sales cycle. The good news? Our differentiated product is already in high demand.You’ll be joining a world-class sales organisation with a robust pipeline supported by strong inbound marketing and SDR activity. Our clients span virtually every industry, and our reputation speaks for itself. You’ll have the privilege of selling a category-leading product, powered by rapid innovation and a world-class engineering team. As our Co-founder and CRO says:“If you stay humble and hungry, you’ll build a legacy here.”If you’re looking to accelerate your SaaS sales career, this is your opportunity to engage enterprise clients across the UK market in sectors including retail, finance, automotive, telecoms, and travel. (Don’t just take our word for it — check out what our clients say on our website!)
Your key responsibilities
Take overall responsibility for managing your sales portfolio, achieving growth, and meeting or exceeding annual revenue targets.
Manage the full sales cycle — from prospecting and qualification to demoing, negotiation, and closing.
Provide on-the-ground mentorship and support to the Sales Development Representative (SDR) team to help generate qualified opportunities through innovative outbound strategies.
Deliver value-driven insights and communicate our proposition effectively through proposals and presentations.
Ensure prospects and clients gain maximum value from our offering, including free trials and proof-of-concept engagements where appropriate.
Act as a market expert, providing feedback to the team on industry trends, unmet needs, and opportunities to expand our offering.
Identify emerging markets and shifts, staying fully aware of competitive activity and new technologies.
Develop and implement new sales initiatives, strategies, and programmes to capture key market segments.
Present accurate sales, revenue, and forecast reports to the management team.
Collaborate closely with Marketing, Sales Operations, Sales Engineering, and Sales Enablement to support your success.
Maintain a clean, up-to-date pipeline and forecast accurately — after all, sales is a balancing act.
What We’re Looking For
A Bachelor’s degree in Business, Marketing, or a related field.
4+ years’ experience in a quota-carrying sales role, preferably within SaaS.
Solid understanding of market research, sales methodologies, and negotiation principles.
Exceptional oral and written communication skills, confident phone manner, and strong listening ability.
Technically savvy — naturally curious about technology and driven to find solutions.
Ability to work cross-functionally with sales, marketing, and customer success teams.
Excellent organisational, project management, and time management skills.
Comfortable working in a fast-paced, high-growth environment.
Experience in the retail, finance, automotive, telecoms, or travel sectors is a strong plus.
What’s in it for you
The chance to work in an international, diverse, and inclusive environment.
Access to a global network of colleagues and clients.
Eligibility to become a Shareowner through our Insider Shareowner System (for those meeting criteria).
The opportunity to work at the cutting edge of customer experience technology.
Access to extensive learning and development opportunities, including both hard and soft skills training.
Complimentary access to 16,000+ LinkedIn Learning courses taught by real-world professionals.
Opportunities to share your expertise through internal training sessions and workshops — because sharing is caring!
Regular team activities that are genuinely fun and collaborative.
No dress code – be yourself.
At Insider, we’re here to grow — both individually and together. We’re building a progressive culture that inspires us to do our life’s best work and make a bigger, bolder
impact.If this sounds like your next adventure, we’d love to hear from you.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
