Appcues is on a mission to become the market leader in customer experience for technology companies. Our platform enables teams to design and deliver personalized in-app experiences that drive product adoption, engagement, and retention — without relying on engineering. We help companies turn their user experience into a growth engine.
We’re growing our sales team with experienced, outcome-driven Enterprise Account Executives. This role may be leveled as Enterprise AE or Senior Enterprise AE, depending on experience. This role is ideal for someone who thrives in strategic sales, is confident working across cross-functional buying teams, and wants to directly influence the success of our go-to-market motion. You’ll be responsible for acquiring and expanding high-value customers, focusing on business outcomes like onboarding, retention, and NRR.
What you'll do
Own the full sales cycle — from outbound prospecting to closing complex deals with enterprise buyers
Run structured, multi-threaded sales motions involving product, CS, growth, IT, and procurement stakeholders
Lead value-based discovery and demos that connect Appcues to key outcomes like user adoption and revenue expansion
Build strong business cases and champion alignment to support executive buy-in and budget decisions
Collaborate cross-functionally with Product, RevOps, and CS to ensure seamless handoffs and long-term customer value
Contribute to GTM learning by sharing insights that shape messaging, positioning, and process improvements
About you
You bring 4+ years of SaaS closing experience, including at least 2 years in a strategic or enterprise role
You’re confident managing 5–6 figure deal cycles with complex buying committees
You’re comfortable selling to post-sale teams (CS, Growth, Ops) and tying value to NRR metrics
You’re proactive, curious, and energized by helping buyers navigate complexity
Familiarity with tools like Aligned, Salesforce, Gong, Outreach
You thrive in fast-moving, high-ownership environments and want to shape the sales motion as we scale
You lead with empathy and curiosity — and take pride in delivering a first-class buyer experience
Bonus Points
Experience with product adoption, onboarding, or user engagement platforms
Ability to lead technical proof-of-concepts or coordinate with implementation stakeholders
