Engineering Manager - Platform/ Infrastructure

The Engineering Manager will lead a cross-functional engineering team to drive infrastructure modernisation for In-Store Selling and Stores, overseeing the transition from legacy systems tostrategic platforms. This role is pivotal in ensuring operational stability during peak trading periods, addressing legacy technology risks, and delivering a future-ready, cyber-resilient architecture aligned with business growth and compliance requirements. The role will work closely with architects and product to define the strategy, shape the platform roadmap and improve/upgrade/replace existing hardware/software solutions.

This is an initial six month contract and will sit outside IR35. You will be required onsite in London Paddington 3 days a week.

Requirements

Your key accountabilities will include:

• Strong experience managing platform, infrastructure and SRE capabilities in cloud/on-prem environments

• Lead and mentor a team of engineers fostering a culture of accountability and ownership, high-performance, collaboration, and continuous improvement.

• Maintain operational stability during critical trading periods and manage incident response improvements.

• Drive technical stabilisation of unsupported systems through interim upgrades and containment strategies, including migration planning from legacy platforms (e.g. Windows Server 2003/2008) to supported environments.)

• Shape and execute a roadmap for flexible, modular, and cyber-resilient infrastructure, best practices including zero-trust or automated recovery.

• Ensure knowledge sharing and autonomy through clear processes including recovery playbooks, tech debt management and documented.

• Work closely with business stakeholders and cross-functional Technical Program Managers, Solution Architects, and Environment Managers to align initiatives, balance outcomes.

Your skills and experience will include:

• Proven experience managing engineering individuals and teams in large-scale infrastructure environments.

• Strong technical background in enterprise infrastructure both on-premises and cloud platform (e.g. Windows Server, networking, cloud platforms).

• Expertise in modernisation strategies including Software defined Wide Area Networks (SD-WAN), Azure Virtualisation Desktop, and cloud-hybrid native architectures.

• Familiarity with observability practices and tools (Dynatrace, SCOM) and security frameworks (Zero Trust, encryption).

• Excellent stakeholder management and communication skills.

• Ability to operate in high-pressure environments and deliver stability during peak operational periods.

Desirable

• Knowledge of retail infrastructure and store systems (POS, tills, workstations)

• Exposure to governance frameworks and KPI-driven performance management (MTTD, MTTR, patch compliance)

Existing Tech Landscape & Tools

• Infrastructure Management: MECM, SCCM, Carbon Black, Azure Arc.

• Monitoring & Observability: Dynatrace, SCOM.

• Networking: SD-WAN, ExpressRoute, VPN/IPSec tunnels.

• Security: Zero-trust principles, legacy proxy replacement (TMG/Squid), encryption,

authentication, authorisation (Active Directory).

• Cloud & API: Azure services, Apigee.

• Retail Systems: POS, tills, IoT devices, middleware platforms.

• Legacy Systems: Windows Server 2003/2008 migration strategy.

Benefits

We offer

• Competitive Rates
• Flexible working arrangements
• Opportunities for professional development and career advancement within a global company
• A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
• The chance to work on cutting-edge projects that are transforming the industry
• Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.