Fulfil is a technical founder-led, bootstrapped company in our 11th year of operations. We're a small team of exceptional engineers powering millions of orders for brands like HexClad, Ridge Wallet, and Caraway. No red tape. No product managers. No bureaucracy. No endless meetings. You'll lead a team that ships fast and talks directly to merchants.
At a large company, EMs are disconnected from the product. Here, you'll be technical, close to customers, and see your team's work help CFOs trust their numbers.
Finance owns accounting, reconciliation, revenue recognition, and financial integrations. North star: books close on time with transactions posted automatically.
Monday: Sprint planning. A fast-growing merchant needs multi-entity consolidation before their board meeting. Prioritize.
Tuesday: 1:1s. One engineer shipped automated reconciliation saving a merchant 20 hours/month — celebrate. Another wants to learn accounting — recommend resources.
Wednesday: Call with a merchant's CFO. They're preparing for an audit. Discuss requirements, plan the roadmap.
Thursday: Interview a candidate with fintech background. Debrief. Make a decision.
Friday: Roadmap review with Product Lead. Prioritize: automated close vs. new bank integrations vs. advanced rev rec.
Team: 4-6 engineers — hiring, mentoring, performance
Delivery: Backlog prioritization, sprint execution
Quality: Testing standards (financial accuracy is non-negotiable)
Roadmap: Technical direction with Product Lead
Merchant relationships: Understand how finance teams use Fulfil
7+ years building software
2+ years managing engineers
Experience with fintech or financial systems preferred
Technical depth — you can review financial logic
You've built teams that ship reliable, well-tested code
You make decisions and own outcomes
Python, PostgreSQL, Redis, Celery, RabbitMQ, SQLAlchemy, Kubernetes, pytest, Claude Code, etc.
Initial interview — Leadership experience, fintech background
Technical round — System design for financial systems
Interview loop — Leadership scenarios, bar raiser
Bootcamp — Managers also start in Product Support to learn how merchants use Fulfil
What We Do
Leverage LLMs (OpenAI API, Claude API) to embed AI-driven capabilities into Fulfil’s ERP, powering natural language interfaces, intelligent automation, and merchant-facing insights (e.g., Fulfil x MCP integrations with Claude).
Focus on AI for commerce operations — integrating models to solve real problems like order management, financial analysis, customer insights, and logistics optimisation.
What We Don’t
We are not a core ML/AI research company — we don’t train or fine-tune foundation models.
We focus on integration and productisation of AI, not building new ML frameworks or developing custom model architectures.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Engineering Manager Q&A's