We are looking for experienced Engineering Managers to inspire and guide some of our Engineering teams at Coconut. You are expected to perform at a high level and lead your team in efficiently building solutions to revolutionize the banking experience at some of the industry leading financial institutions.
We’re keen on leaders who thrive on new challenges and have a proven ability to quickly learn and apply new concepts to drive success. If you come in with strong communication and management fundamentals, and enjoy fostering a collaborative and high-performing team, you’ll have our full support on this journey!
[Note: On Call] We strive to provide service excellence in all areas, as such, roles in our Engineering department are expected to contribute to our collaborative on-call rotation, working with your team to support our systems and ensuring application availability/reliability. As an Engineering Manager, you’ll be available to support your team’s on call rotations and direct your team’s rotation schedule.

A full range of benefits to keep you happy & healthy;
Mission
To build Intelligent Branch Solutions that deliver the outcomes financial institutions care about - streamlining operations, enhancing customer experiences, and empowering staff to focus on what matters most.
Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.
Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.
To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.
Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.
Some recent awards we're proud of include:

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact your Talent Partner.
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