Engineer Client Services

As an Engineer Client Services, you are part of the Global Client Team supporting a stable and safe end point client platform for Continental Worldwide.

Responsibilities:

• Built a safe, stable and maintainable image to a global Standard Client Platform environment.
• To ensure smooth roll out of new client image by overseeing all testing and deployment scenarios.
• Define test-protocols, test scenarios, documentations.
• Ensure all potential client hardware driver problems such as performance degradation; reliability and security issues are addressed proactively.
• Conduct security patch evaluation and testing according to the defined test plan. Assess the impact of changes to minimize risk and impact upon rollout. Responsible for producing test result documentation.
• Provide 3rd level technical support in a timely and efficient manner. Occasionally including the communication of complex problems to appropriate 3rd line support teams/software vendors.
• Perform quality testing on timely manner before any tools/image/product releases and provide test reports in timely manner.

• Bachelor's degree in Computer Science or related field.
• 3+ years of relevant work experience in global standard client platform.
• Strong Microsoft Windows Operating system administration and troubleshooting skills including deep knowledge of the registry, file system, processes, and security in Windows and client software.
• Experience with System Management Tools such as LANDESK, Intune, Autopilot and Cloud related knowledge/experience 
• Strong analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of an international team
• Fluent in English

Ready to drive with Continental? Take the first step and fill in the online application.