The Engagement Coordinator will manage the client and candidate journey, ensuring a high-touch experience while coordinating logistics and supporting executive search efforts.
About True
As one of the fastest-growing organizations in the talent advisory space, True is a global platform of
companies that optimizes value creation by placing executive talent, developing business leaders, creating
diverse and inclusive networks, and using innovative technology to advance executive talent priorities.
Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms
as well as established public organizations. With offices in North America, EMEA, & APAC, our team of
industry and functional experts leverage their deep networks to connect companies with leading talent to
transform businesses and industries. True was founded on the belief that doing good is the pathway to
doing well. Our growth and success are a by-product of our values—treating people right, listening to new
ideas and keeping culture at the heart of our business.
Role Description
The Engagement Coordinator (EC) at True Search will act as a key team member supporting Partners
and Principals in search execution. The EC role is indispensable and integral, ensuring clients and
candidates receive a consistent white glove experience. Over the course of a search, an effective EC will
function similar to a project manager owning our client/ candidate journey from start to finish. An EC will
be accountable for managing scheduling, interfacing with C-suite executives both internal and external,
travel coordination, document creation, database maintenance, and expense reporting.
Key Responsibilities
Owns the search calendar, prioritizes appointments and works directly with partners, clients, and
candidates to define the search schedule
Supports Partners with BD-related scheduling, expense reconciliation and calendar management
Maintains Thrive database of all search-related candidate and client information
Coordinates travel for partners and candidates- both domestic and international
Processes expense reporting for partners and candidates
About You
Flexible: able to pivot at a moment’s notice, adapt and prioritize to changing environments
Organized: process driven, obsessed with the details and accuracy- getting it right the first time
Problem Solver: independent thinker, proactively finding solutions to overcome obstacles both
simple and complex
Professional: excellent communication skills, orally and in writing; confident and self-aware
Business Acumen: understands the big picture; knowledge and interest in operations and strategy, holistic understanding of evolving business needs
Qualifications
Undergraduate degree preferred
Minimum of 3 years experience supporting partners/senior level executives in an executive
search firm, professional services firm
Proficient skills using Apple and G-Suite
Proven track record of managing numerous projects and competing demands with tight deadlines and daily/weekly deliverables