Energy Renewals Expert

Role: Energy Renewals Expert
Salary: £27,000 basic + OTE up to £45k
Location: London (Liverpool Street)

About Bionic:

At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.

We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.

About the Role:

As an Energy Renewals Expert, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs.

What You’ll Do

In this end to end Closer role, you'll:

• Build and nurture lasting relationships with Bionic energy customers.

• Identify customer needs and match them with the most suitable energy products and solutions.
• Search for and present the best available deals, ensuring each customer receives exceptional value.
• Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
• Schedule and conduct follow-up calls with customers to discuss their options and next steps.
• Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.
• Confidently negotiate and close deals when they align with customer requirements.
• Consistently achieve daily, weekly, and monthly performance targets and KPIs.
• Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
• Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.
  

About You

• Minimum 12 months of sales experience (B2B or telesales preferred).
• Highly target-driven and self-motivated with a strong desire to succeed.
• A consultative, value-driven sales approach that prioritizes customer needs.
• Skilled in pitching, negotiating, and handling objections effectively.
• Excellent communication skills – verbal, written, and listening.
• Able to build rapport quickly with people from all backgrounds.
• Tactful, professional, and customer-focused in your approach.
• Punctual, focused, and committed to delivering results.
• Proactive, eager to learn, grow, and develop within the business.
• A friendly, positive team player who contributes to a great work environment.
• Resilient and able to perform under pressure.

Hybrid work opportunities will be available after completing comprehensive training and skill development, contingent upon performance outcomes.

About Bionic:

Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. 

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits:

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks. 

Enhance your health & wellbeing 🌱 

• Private healthcare cover 
• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies 
• Eyecare scheme 

Taking time away from work 🏖️ 

• 25 days annual leave, increasing with tenure 
• 1 paid family & religious day of leave per year - following successful probation period 
• 1 paid charity volunteering day per year 
• Option to buy/sell up to an additional 3 days leave per year 

Family matters: for the special moments 🏠 

• Enhanced maternity, paternity or shared parental leave 
• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service 

Financial wellbeing 💸 

• Auto-enrolled salary sacrifice pension scheme  
• Life assurance 
• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure 
• Cycle to work scheme 

 Recognition 🌟 

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success 
• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition  
• Long service awards