Employee Services Specialist

Pasir Gudang , Malaysia
full-time

AI overview

Manage and oversee daily operations of cafeteria services, transportation, and equipment maintenance to ensure employee servicing meets safety and quality standards.
  • Oversee daily operations of cafeteria services, employee transportation, EPP (hard drive procurement), and beverage supply to ensure smooth and efficient employee servicing.
  • Manage end-to-end facility operations for café services, transportation, and EPP purchases, ensuring seamless day-to-day performance.
  • Monitor and maintain food service quality, food preparation standards, and hygiene compliance; coordinate necessary repairs, improvements, and preventive maintenance through CMMS work orders.
  • Ensure all cafeteria and facility equipment are in proper working condition by implementing both preventive and predictive maintenance schedules.
  • Collaborate with Facility Manager and liaise with external consultants and contractors to execute maintenance and operational tasks effectively.
  • Track and control departmental OPEX and R&M expenditures to ensure alignment with approved budgets.
  • Organize and manage monthly cafeteria committee meetings to address operational updates, employee feedback, and improvement plans.
  • Participate in IMS (Integrated Management System) and RBA (Responsible Business Alliance) working committees to support compliance and sustainability initiatives.
  • Remain on standby 24/7 to ensure critical apparatus and systems are functioning properly and that service continuity is maintained.
  • Perform additional duties as assigned by the Manager to support overall facility operations and employee welfare
  • Bachelor’s Degree in: Food Science & Technology, Facilities Management, Hospitality Management, Business Administration, or Finance (with relevant operational experience).
  • Certifications: Food Handling/Food Safety Certificate (preferred), Facilities Management or Safety-related training (advantageous).
     

Preference 

  • 3–5 years of experience in cafeteria operations, facilities management, employee services, or corporate hospitality.
  • Experience in coordinating preventive maintenance (CMMS), managing service vendors, and handling OPEX/R&M budgets.
  • Strong interpersonal and coordination skills to manage cross-functional teams and external contractors.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline or email [email protected].

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

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