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Acentria Insurance

Employee Benefits Group Account Manager

Apex , United States
On-site

AI overview

Build and maintain strong relationships with employee benefits clients, ensuring exceptional service and supporting policy management and retention efforts.

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Group Account Manager to their Acentria team in the Raleigh/Durham, NC metro region. 

Job Summary:

The Employee Benefits Group Account Manager is responsible for the delivering outstanding customer service to our employee benefits clients by managing policy renewals, adding new policies, implementing additional resources specific to the clients' needs, and supporting overall client retention efforts.

Essential Functions:

  • Manage and service a portfolio of employee benefits clients, serving as the primary point of contact for all service-related needs
  • Coordinate and execute policy renewals, additions, and coverage modifications to align with client goals
  • Build and maintain strong client relationships through proactive communication and scheduled meetings, including client and employee education sessions
  • Review and verify new and renewal policies for accuracy in rating, coverages, and terms
  • Collaborate with producers on strategy and planning for both new business and renewals
  • Deliver exceptional customer service in partnership with insurance carriers and internal teams
  • Interacts with others effectively and professionally by utilizing excellent communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency
  • Stay current on employee benefits trends, products, compliance regulations, and technology advancement

Competencies & Qualifications: 

  • Excellent verbal and written communication skills
  • Proficient in Microsoft Word and Excel
  • Comfortable working with numbers and performing basic calculations
  • Strong organizational and time management skills
  • Team-oriented with a collaborative mindset
  • Self-motivated and adaptable to changing priorities
  • High attention to detail and accuracy
  • Strong working knowledge of insurance brokerage industry including products, rating, underwriting, coverage and industry operations

Education & Experience:

  • 3 years of account management experience preferred
  • Life & Health Insurance License
  • College degree preferred
  • Working knowledge of Employee Navigator preferred

Why settle for less, come work for the best!

As a Foundation Risk Partners Company, Acentria Insurance was named Best Agency to Work For (Insurance Journal) and Insurance Industry Employer of Choice for four straight years!  Our goal is to provide an environment that fosters both personal and professional growth - while creating a workplace that feels like home. 

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits:

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

Perks & Benefits Extracted with AI

  • Health Insurance: A comprehensive range of health-related benefit options including medical, vision, and dental.
  • Generous PTO policy and benefits: 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Acentria Insurance

As a Foundation Risk Partners Company, Acentria Insurance is a fast-growing, people-first workplace that wholeheartedly welcomes new members into our family, whether it be clients, partners or employees. We stand for honesty, creativity, perseverance, mutual respect and commitment -- and we infuse these values into our company culture and business operations. We consider Acentria employees (all 700+) important members of our family. Our goal is to provide an environment that fosters both personal and professional growth -- while creating a workplace that feels like home. Over 50 locations and 127,500+ clients speak to Acentria's success. But we're equally proud of the company culture we've built along the way: Acentria has received back-to-back Elite Agencies and Top Insurance Workplaces recognition (Insurance Business America), and was named Best Agency to Work For (Insurance Journal) and Insurance Industry Employer of Choice for four straight years. We're focused on building community -- as well as serving our communities, both through client relationships and charitable efforts.  

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