Education Specialist, Medical Education

About The Medical Education Team 

As a member of Noah Medical’s Medical Education team, you will be responsible for the support in execution of customer education, implementation of Galaxy technology education content and create programs for targeted customers. Specialists will partner with field teams and corporate education training programs. The position will provide clinical, technical education and expert consultation to facilitate broad adoption of the technology. Responsibilities include communication, content design development and assisting in training events for the Education Department. This candidate has an opportunity to leave an educational imprint on revolutionizing the world of medical robotics in the oncology space. 

This is an exempt position based REMOTELY with up to 75% travel to assist Medical Education Managers on events, run remote training labs and attend internal meetings. Outside of normal business hours are expected as key stakeholders are located across the United States.  Candidate is an individual contributor role reporting to the Senior Medical Education Manager.     

 A Day In The Life Of An Education Specialist 

• Deliver exceptional clinical and technical education on medical device during clinical procedures 

• Maintain education expertise on product to lead a diverse group of internal customers (i.e. sales, marketing, clinical engineering and product development), and external customers (physicians, facility staff, agency, vendors) 

• Partner with the commercial team in educating pathway to proficiency plan, launch week activities, advanced clinical education support and processes 

• Assist the Education team as a course facilitator and presenter for various internal sales and physician education programs, sales meetings and national events 

• Deliver confidence in preparing and managing cadaveric specimen, or lung models in a training lab environment 

• Support creative direction and development of content creation, online e-course building, and education deliverables 

• Innovate new ideas and define projects of varying sizes, curricula, and number of contributors to complete project end to end 

• Create ILTs and design new educational workshops 

• Independently outline, organize and track project milestones to achieve timeline goals 

• Own aspects of education logistics, communications, workflow processes and team operations  

• Coordinate logistics for MedEd Events with physicians, sales, and internal partners  

• Lead meetings to take minutes, establish accountability to meet deadlines 

• Update and manage education tools and calendar of events 

• Own organization and operations of database systems  

• Responsible for equipment management 

• Routine upkeep of shared resources 

Qualifications: 

• Bachelor’s degree in Business, Healthcare, Sciences, Engineering, Education, or Communication 

• 2+ years of education specialist, clinical/technical specialist, or learning & development role  

• 2+ years of building content, facilitating sales/education training with internal stakeholders and hosting meetings 

• 1+ years of facilitation, learning & development, or training, a plus  

• 1+ years of project management experience, a plus 

• Experience educating for science, healthcare, medical device, engineering, sales or another related field experience, a plus 

• In-depth understanding of technical concepts to build learnings 

• Strong proficiency in Microsoft Office or Google Suites 

• Proficiency in design, development and management of content (Jira, Articulate, Canva, LMS platform), a plus 

• Flexibility to work outside of normal 8-5pm EST business hours, including weekends due to conferences and hands-on education events 

• Ability to lift up to 30 pounds 

• Must be eligible to work in the U.S. 

Behaviors/Knowledge: 

• Life-long learner 

• Must have a positive, highly motivated, act with urgency attitude 

• Strong work ethic to be independent in a growing fast-pace start-up company environment  

• Independent thinker, curious innovator  

• High proficiency in communication, written and verbal skills 

• Must have time management, planning and prioritization skills 

• Proven successful project management on time with quality results 

• Exceptionally organized with strong attention to detail   

• Collaborator - team player with a good attitude 

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