EDI Central Key User / Business Analyst for APAC Region

AI overview

Manage and optimize EDI connections and drive the development of strategic EDI capabilities, ensuring compliance with standards and enhancing global Order-to-Cash processes.

We are looking for a highly skilled EDI Central Key User (m/f/diverse) to join our team at Continental Tyre (PJ) Malaysia Sdn. Bhd. in Petaling Jaya, Malaysia.
As a key member of our CKU team, you will manage and optimize sales-focused EDI connections, ensuring smooth operations and supporting critical business processes within the Tire division. Working closely with global colleagues, you will drive the strategic development of EDI capabilities and ensure successful implementation of initiatives related to support, development, training, and continuous improvement across all regions.

Maintain and enhance global Order-to-Cash processes aligned with strategic and operational needs, ensuring compliance with EDI standards.
Define global EDI standards, exceptions, and customer-specific configurations.
Manage demand lifecycle: create, evaluate, prioritize, approve, and hand over to IT for development.
Represent Continental EDI globally in IT and business projects.
Coordinate projects and requirements with business, IT, LKUs, CKUs, and SAP module teams.
Oversee internal and external partners during development.
Provide second-level support for technical and process-related EDI issues.
Plan and deliver trainings, workshops, and process documentation for key and end users.
Contribute to and execute global EDI strategy; drive continuous system standard improvements.
Define and implement KPIs to measure EDI progress, efficiency, and effectiveness.

Degree in Business Informatics, Business Administration, IT, or related field (or equivalent experience).
Extensive sales and O2C process expertise with strong EDI and/or SAP SD knowledge.
Proven experience as Key User or Business Analyst and in project management.
Global collaboration skills with high intercultural competence.
Fluent in English; additional languages are a plus.
Strong analytical, problem-solving, and communication skills.
Willing to travel up to 10%.

Applicants must reside in Malaysia and have the authority to work legally here.

Ready to drive with Continental? Take the first step and fill in the online application.